Administrative Assistant - Risk Management Team
Investors Title Insurance Company
Chapel Hill, NC (hybrid)

Investors Title Insurance Company is seeking a highly organized and detail-oriented administrative professional to join our growing team! As the Risk Management Administrative Assistant, you will support both our risk management and audit departments by performing administrative duties related to provider approval and renewal processes and by ensuring that department processes are on schedule, follow-up is tracked, and results are monitored and reported.

Employment Perks:

• Medical Insurance with a free plan option (and other options for employees and their family members)
• Dental and vision insurance (free for employees)
• 401K + employer contribution + profit share
• Maternity and adoption leave
• Employer provided life insurance and long-term disability
• Comprehensive hands-on training

Responsibilities:

• Track pending approvals, renewals, audits, setting tasks and sending follow-up requests as necessary.
• Monitor email inboxes to ensure audits and provider management processes are on schedule.
• Running provider salesforce reporting to oversee E&O expirations and credit checks, ensure data consistency, and track deadlines.
• Schedule audits for issuing agent and providers.
• Prepare audit files to include preparation of folders for new audits, pulling standard reports, preparing the administrative section of the audit program, etc.
• Review provider escrow information and determine if escalation is necessary and evaluate/suggest refinements to department processes.
• Prepare monthly or quarterly reporting.
• Perform special projects as requested by management.

Qualifications:

• Administrative experience 5+ years
• Effective time, self-management skills, and strong writing skills
• The ability to effectively interact with coworkers, attorneys, insureds, and the public in a professional manner with firm, but diplomatic communication skills.
• Strong Computer Skills (proficient in Microsoft Word, Excel, Outlook, Salesforce, and closing software programs are a plus)

Recognized as an industry leader, Investors Title Insurance Company provides residential and commercial title insurance and innovative business solutions for our partners. The company’s financial strength is consistently recognized by rating agencies such as A.M. Best as being among the highest rated in the industry.

The Company is an equal-opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, and other protected class characteristics.

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