Administrative Clerk

The Private Diagnostic Clinic (PDC) of Duke Health is the world-class, multi-specialty physician practice comprised of 140 clinics located throughout North Carolina. The PDC recruits the top physicians and employees and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect.

To learn more about our culture, visit: https://www.youtube.com/watch?v=D4Mq59-No-k

We are seeking an Administrative Clerk in Duke Cardiology of Raleigh to perform varied clerical duties in support of general and special office activities to relieve supervisor of clerical and routine responsibilities and to maintain an efficient and effective operation.

This position may need to float to Duke Cardiology of Morrisville on an as needed basis to assist with coverage.

WE INVITE YOU TO APPLY IF:

• You are compassionate, have top notch interpersonal skills and are able to maintain calm when assisting patients in need of care.
• You are detail oriented, conscientious and take pride in ensuring accuracy in your work.
• You are collaborative and excited to be part of a care team but can also function independently.

JOB DUTIES

• Answer telephone; greet callers and assist them with general problems or complaints; answer questions concerning department policies and procedures; act as office receptionist.
• Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments within prescribed schedule.
• File and retrieve records in accordance with established procedures and filing systems; research lost or missing records in accordance with established procedures; verify information against existing records; post information to records or ledgers.
• Match records against source documents to verify accuracy of records and compliance with rules and procedures of appropriate system; resolve discrepancies in records by contacting appropriate office to obtain information on source of discrepancy and following through on changing any errors in documentation.
• Review, verify and evaluate various records and reports in accordance with procedures; identify and resolve discrepancies, contacting appropriate source of information; maintain various accounting and budgetary records; review and reconcile transactions and initiate accounting documents in accordance with standard procedure.
• Order and issue supplies as appropriate.
• Screen, sort and distribute incoming and outgoing mail and documents; respond to or process mail or documents in accordance with departmental procedures.
• Perform routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries.
• Prepare and/or compose routine and general correspondence in accordance with established procedures.
• Performs other related duties as required.

REQUIRED QUALIFICATIONS

• Work requires knowledge of basic grammar and mathematical principles normally equivalent to a high school education.
• Work generally requires three months of clerical or general office support experience to become familiar with activities involved with providing routine clerical support.

KNOWLEDGE, SKILLS AND ABILITIES

• Customer Service
• Reception
• Filing
• Telephone Protocol
• Office Procedures
• Typing speed of 20-30 corrected words per minute may be required.
• Microsoft Windows and Office suite

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Raleigh, NC 27609: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• clerical/general office support: 1 year (Required)

Work Location: In person

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