JOB SUMMARY:

A Post University Admissions Advisor (in our Accelerated Degree Program) is responsible for new student recruitment regarding admission to the University’s ground and online programs. Candidates should be intrinsically motivated, student-focused, and able to adapt to an ever-changing environment. The individual should also possess excellent phone and time management skills.

Post University currently offers the option to work remotely in this position. Candidates must plug their equipment into their home router (a 50-foot ethernet cable will be provided by Post). No wireless connections are supported. The home internet minimum requirements are a 10 Mb download speed and a 3 Mb upload speed. The upload speed is essential for a consistent audio connection for the phone system.

ESSENTIAL FUNCTIONS:

• Conduct Professional College Advisory Sessions (PCAS) via telephone and occasionally face-to-face to help prospective students identify their interests and choose a Degree Program that fits each student’s individual personal and career goals.
• Promptly respond to student inquiries regarding Post University and our program offerings.
• Data entry of student enrollment information to ensure full and proper documentation.
• Follow up with prospective students/applicants and record results in the database to ensure excellent customer service throughout the enrollment process.
• Work collaboratively with the Financial Aid, Office of Student Information, and other departments to assist students with their financing and advising needs.
• Participate in student registration and development activities to promote student awareness, retention, and success.
• Work with academic advising and faculty to identify students with academic problems and strive to overcome these issues to promote student success and retention; coordinate discipline issues with student services.
• Meet & ideally exceed established team and individual enrollment goals.
• Participate in weekly team and floor-wide meetings to address best sales practices and strategies.
• Understand all applicable policies, procedures, regulations, and laws regarding higher education enrollment.

• Foster the University culture to Make It Personal by working cross-functionally across the University and enhancing the culture of collaboration and respect among all Faculty, Associates, and Students.
• Perform other related duties as assigned.

QUALIFICATIONS:

The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Associate degree required, bachelor’s degree preferred. An equivalent combination of education and experience can be substituted for a bachelor’s degree.
• Experience in higher education admissions and/or recruiting experience with a consultative sales approach is desired.
• Prior call center, customer service, and/or sales experience are a plus.
• Superior relationship-building skills with the ability to connect with students and colleagues required; must work in a collaborative, team-oriented environment.
• Excellent interpersonal skills, including a dynamic phone presence, are required.
• Excellent PC skills and proficiency in Microsoft Office, Internet applications, and database software are necessary.
• Must be a self-starter with excellent organizational skills and the ability to prioritize
• Must possess the flexibility to adapt to a changing and dynamic environment.
• Must be available to work weekend hours.