Join our team at Alvarado Care Center!

• Atleast 1 year of Admissions experience in a SNF a must
• PCC experience a must
• Monday to Friday
• 8:30am - 5:00pm

POSITION RESPONSIBILITIES

a. Assess inquiries when necessary and respond to referrers based on protocol, communicate admission decision and ensure positive admission experience for customer and family.

b. Ensure an immediate response to phone, fax, and walk-in inquiries and referrals and notifies Administrator.

c. Coordinate tour and sales process with customers, families and referrers, either personally or through Admissions Designee.

d. Conduct follow-up on all inquiries which have not yet been converted to admissions.

e. Identify, train, and schedule the customer service.

f. Ensure proper completion, signing and distribution of paperwork in accordance with Admission Sign-In policy and procedure.

g. Meet with family and customers upon admission and ensure appropriate preparation of room and introduction to nursing staff on unit.

h. Ensure comprehensive and accurate gathering and documentation of customer data in healthcare software which will enhance appropriate placement and coordination within the facility.

i. Maintain thorough knowledge of medical, social and financial information relating to Elder Care.

j. Work with Administrator and appropriate staff to ensure consistent, effective admissions, discharge and transfer meetings.

k. Review performance statistics including customer flow, pending and lost inquiries, denials, hospital discharges and sales activity.

l. Facilitate sales opportunities for referring hospitals by identifying, initiating, nurturing and maintaining contact with physicians, social workers, discharge planners as it relates to facility.

m. Stay abreast of services available within the facility in order to serve as liaison with the facility to hospital discharge planners, utilization review nurses, physicians, and other professionals to assist in efficient use of facility.

n. Provide information to referral sources of customer's progress as appropriate within HIPPA guidelines.

o. Develop and implement long-range and short-term sales plans.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Geriatrics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Skilled Nursing Facility: 1 year (Required)
• Admissions: 1 year (Required)
• Point-Click Care: 1 year (Required)

Work Location: One location

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