Aesthetic Center Front Desk Receptionist Job at Olansky Dermatology & Aesthetics
JOB DESCRIPTION
JOB TITLE: Aesthetic Front Desk
DEPARTMENT: Aesthetics
CAMPUS: Atlanta
REPORTING TO: Aesthetic Center Manager
RESPONSIBLE FOR: -
JOB PURPOSE: To check-in patients as they arrive for their appointments and signal the aesthetic team after the necessary information has been gathered
MAIN DUTIES AND RESPONSIBILITIES:
- Answer phones and schedule patients effectively
- Warmly greet patients as they arrive for their appointment
- Obtain / update patient demographics
- Control and maintain presence of the waiting room
- Monitor and review patient schedules for any possible problems that can be avoided
- Schedule appointments for aesthetic providers
- Confirm & reschedule future appointments
- Follow all Open & Closing responsibilities
- Maintain waiting area look and feel to appropriate standards (stocked / tidy)
- Assist patients with numbing procedure when necessary
- Schedule walk-in consultations or appointments and provide cursory information
- Adopt and believe in the Mission Vision and Values of the company
- Follow direction of Aesthetic Center Manager and other leadership team members
KEY WORKING RELATIONSHIPS
The postholder will work under the direct supervision of Aesthetic Center Manager but will also be expected to work under their own initiative. Excellent customer service skills and the ability to provide creative solutions to solve patient complaints is paramount to this position. A unique skill of being able to control the flow of patients and gather necessary information while remaining patient focused is required.
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Job Type: Full-time
Pay: Up to $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Dermatology
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
- aesthetic / cosmetic: 2 years (Preferred)
Work Location: One location
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