Application Analyst Job at Duquesne Light
Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.
Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!
Overall Purpose:
This Systems Engineering position is responsible for supporting the overall operation of Duquesne Light’s Applications that support Operations. Position includes day-to-day support and configuration of software applications associated with a variety of operational applications. Prior experience supporting any of the following types of operational applications such as SCADA, Outage Management, C#, Python, along with ArcGIS Utility Network, ArcGIS Enterprise, ArcGIS APIs, and Data Analytics software, such, as Aveva OSISoft PI, is a plus. Experience with supporting and interfacing with Graphical Information System Applications (GIS), Work Management System Applications, Customer Databases, Interactive voice response applications, software applications used to historize, analyze and visualize data, as well as mobile applications, is also helpful. Position will be required to follow all critical infrastructure protection (CIP), cybersecurity and change management processes. Position interfaces with individuals within DLC’s business sector including but not limited to the Operation’s Center/Control Room operating staff, Customer Service, Measurement, Field Support Staff, Engineering, Asset Management, and Planning. The candidate must possess excellent interpersonal, oral, written communication and teamwork skills. Position is required to perform daily, weekly, and other periodic procedural tasks to verify the state of the listed operational applications. Position requires the candidate to perform programming and database configuration on projects associated with the real-time control of the Duquesne Light’s critical electric utility assets.
Position is required to provide business and configuration support of various operation’s system applications, specifically data acquisition issues with front end communication processor issues, communication technologies using analog, digital (DDS), DNP3, frame relay or MPLS, protocols used by each associated system to collect data from field Remote Terminal Units (RTUs), support for Inter-Control Center Protocol (ICCP), for various operational applications. Actively assists with maintaining, configuring operational applications asset databases, ports, and data services. Provides support and maintains application compliance with CIP Standards. This job involves the support of operational applications for operation’s business users during critical weather conditions. The job also includes resolving business user enhancement requests. Job is required to maintain high levels of operational application availability.
Maintain an awareness of new developments in data acquisition with functional applications technology, as applied to power system control and operation. Provide configuration assistance, especially during storms, by filling the role as an operational application’s support resource.
Job Responsibilities:
- Responsible for participation on one or more project teams, application development, integration, and modification activities, as well as related ongoing maintenance and support of operational applications.
- Participate in application project planning sessions with team members to analyze Business IT requirements.
- Engaging in limited amounts of client interactions.
- Maximize Data Quality: Support the DLC Business Analytics team to determine the company’s current data quality and maturity levels; assist in the development of an operation’s data quality strategy.
- Provide technical, procedural, and functional configuration support for various DLC operational applications.
- Configuring and integrating applications per written specifications.
- Translating business and technical requirements into various operational applications modules.
- Utilizing at a minimum one programming language or software technology.
- Collaborate with the DLC Business Analytics team to determine what data should and should not be captured.
- Aiding in the preparation and presentation of project status updates.
- Making configuration modifications to existing software applications and modules in accordance with written specifications and industry standards.
- Configure software application modules using disciplined software development processes.
- Testing and implementing application modules that have been provided by external software vendors, ensuring that the application meets the needs of DLC business users.
- Providing ongoing maintenance of client/server applications and/or tools.
- Handling Tier II support issues (tickets) with various operational applications.
- Participate in the operation’s On-Call Rotation.
Supervisory:
Does not supervise others.
Education/Experience Requirements:
Bachelor’s degree in related technical field (Engineering, Computer Science, or similar).
Minimum of 0 to 2 Years’ Experience
Work Location: Persona D
- 95% remote, 5% Woods Run (Pittsburgh Northside)
- Occasionally onsite, driven primarily by company and department reasons
- Work is fully location independent
- Work is primarily performed independently and when collaboration is needed will be provided via virtual remote sessions.
EQUAL OPPORTUNITY EMPLOYER
DUQUESNE LIGHT HOLDINGS, INC. (DLH) IS AN EQUAL OPPORTUNITY EMPLOYER. DLH’S POLICY IS TO NOT DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, CREED, SEX, PREGNANCY OR RELATED MEDICAL CONDITIONS, AGE (40 AND OVER), SEXUAL ORIENTATION, GENDER IDENTITY/EXPRESSION, VETERAN STATUS, PAST, CURRENT OR FUTURE MILITARY SERVICE, NATIONAL ORIGIN OR ANCESTRY, PHYSICAL OR MENTAL DISABILITY, GENETIC INFORMATION, OR ANY OTHER CONSIDERATION PROTECTED BY APPLICABLE LAW. DLH ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
DUQUESNE LIGHT HOLDINGS, INC. (DLH) IS AN EQUAL OPPORTUNITY EMPLOYER. DLH’S POLICY IS TO NOT DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, CREED, SEX, PREGNANCY OR RELATED MEDICAL CONDITIONS, AGE (40 AND OVER), SEXUAL ORIENTATION, GENDER IDENTITY/EXPRESSION, VETERAN STATUS, PAST, CURRENT OR FUTURE MILITARY SERVICE, NATIONAL ORIGIN OR ANCESTRY, PHYSICAL OR MENTAL DISABILITY, GENETIC INFORMATION, OR ANY OTHER CONSIDERATION PROTECTED BY APPLICABLE LAW. DLH ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
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