We are a technology and business advisory firm with offices in Minneapolis, MN and Naples, FL. We help our clients balance people, process and technology to deliver successful IT services and projects to our customers. We employ high caliber professionals who share a common-sense approach, solid work ethic, and the ability to provide thought leadership to our clients.

The majority of our clients that we started with are still with us. That’s because we’re serious about our long-term commitment to them and we share their goals. Our success is not only due to the quality of our work; it’s due to our attitudes, our innovative thinking, and the way we treat each other and our clients.

We have an outstanding team of experienced engineers supporting our NetDocuments Platinum Partnership and OpenText eDOCS Partnership.

Element is seeking an Application Engineer to join our Enterprise Content Management (ECM) team who will:

• Responsible for supporting a variety of document management platforms, including Open Text eDOCS for multiple customers.
• Work as a member of a collaborative team responsible for the definition and configuration of the document management system (DMS) and standards, engineering methodologies, and best practices.
• Maintains expertise and provides insight into specific technologies and/or applications, prepares requirements and application design according to established guidelines.
• Collaborates with peers to create, administer, and optimize the document management system.
• Works effectively on cross-functional teams and under the direction of a Project Manager or technical lead; provides accurate time and cost estimates on assigned work.
• Manages multiple and competing priorities and assignments as required in a dynamic environment, meeting critical deadlines on time and on budget.
• Provides 1st and 2nd level support on production system problems as needed to diagnose document management related issues and perform root cause analysis.

Required Knowledge and Skills:

• 3+ years of Open Text eDOCS and/or other Document Management experience
• College Degree or DMS Certified Systems Engineer
• Integration and experience with Document Management tools
• Software integration experience
• Experience with MS SQL and Oracle databases; creation of stored procedures, triggers, and scripts
• Ability to recognize opportunities for change and challenge assumptions regarding current environment and practices, ensuring that the Client is aware of and has considered alternatives and understands associated benefits and risks
• Practical experience in the management and support of client server, N-tiered and cloud-based technology
• Conceptual knowledge of virtual desktop infrastructure technologies
• Working knowledge of the varying nature of software projects and capable of working effectively on small, medium and large projects, spanning both internal development and product selection/acquisition
• Solid analytical, research, writing and interpersonal skills and able to work effectively with clients at all levels
• Experience in troubleshooting, root cause analysis, problem resolution on document management system environments
• Detail oriented self-starter and able to work independently and as a member of a collaborative team
• Ability to read, comprehend and follow instructions
• Forward looking, innovative mindset, with a desire to continuously improve solutions and adopt emerging technologies

This is an exciting opportunity to join a growing company. We offer a fun and team-oriented culture, competitive salary, and a comprehensive benefits package.

Element Technologies, LLC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.