Goodwill operates one of the_ largest laundry facilities in Wisconsin, processing _over 13 million pounds of laundry annually for healthcare, military, and clinics throughout Wisconsin and Northern Illinois. We have been a provider of quality laundry services since 1974 when we began processing laundry for the U.S. Naval Base in Northern Illinois.

Our laundry operation is also part of the AbilityOne contract which means that 70% of our employees have significant disabilities and YOU could be a part of such an important part of a mission-driven organization!

Apply today to hear more about this exciting and rewarding opportunity!

The Assistant Manager of Production - Laundry provides assistance to the Manager of Production with the implementation of strategy for all plant-based production within Laundry Operations.

RESPONSIBILITY LEVEL:

Provides assistance to the Manager of Production with the implementation of strategy for all plant based production within Laundry Operations. In addition, provides daily assistance by overseeing production, directing staff and ensures implementation of departmental policies, procedures and programs. Oversees daily operations of team to achieve productivity, service, and quality standards, and goals. Helps drive the process and can oversee all plant operations including contributing to and communicating plans to drive plant operations and services as needed. Typically works on projects with focus on the creation of systems, processes and programs for the linen production. Has familiarity with Mission Operations - Laundry budget and manages team spend to meet budget targets. Typically works on projects and initiatives that span 3 – 12 months.

PRINCIPAL DUTIES:

Responsible for all production requirements, and metrics, within the laundry operation.

Ensure the overall management and day to day production follow the applicable contracts in force

Assists with assigning and coordinating the operational resources and plant layout required to execute each project and conducts meetings with staff.

Focuses on individual and plant soiled and clean linen production goals to achieve budgeted expense and margin requirements.

Ensure the right quantity and quality of products is sent to customers, based on contract requirements, or orders received. Provides assistance with monitoring the employees work and product quality, providing feedback and resolving issues. This includes all end of shift cleaning requirements.

Maintains a safe and orderly work environment that will ensure compliance with Government regulations and Goodwill Industries’ policies.

Consistently communicate and implement policies and procedures; following up with any concerns from the team.

Assure the JOW Laundry production floor operates within required safety standards

Provides assistance to the Manager of Production with reviewing and analyzing report data and other documentation with the ability to share insight and submit action plans to leadership.

Supervise, train, promote and maintain disciplinary and performance appraisals on all supervisors within the JOW facility.

Trains, develops and counsels staff to achieve efficiency and waste and expense metrics within the work area of responsibility by using and sustaining Kaizen, 5S Workplace, and team manufacturing principles for both the clean and soiled side of the plant.

Provide back up to the Manager of Production and the Supervisors in case of emergencies, illness or vacation time.

Leading and Developing Talent: Responsible for input on pay, performance appraisals, work schedules, day-to-day personnel issues, discipline and hiring. Actively networks and sources for positions within the team.

Project and Change Management: Periodically serves as a team member or subject matter expert for formal project or within the department. Contributes ideas and helps develop solutions while balancing demands of project work and routine job responsibilities. Supports management in the implementation of change. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.

Problem Solving: Implements production and develops best practices. Provides oversight to staff, including advanced problem solving and customer service. Utilizes strong people skills to solve team issues. Resolves basic and moderately complex operational problems, elevating them to the manager as appropriate.

Technical Skill: Has understanding of subject matter and demonstrates advanced knowledge of field along with the in-depth ‘why’s’ and supervisory experience. Has interpersonal skills in dealing with management and other departments.

Community Engagement: Champions Goodwill’s community engagement initiatives. Is aware of Goodwill’s community partner organizations and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.

Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

Two years of college education or experience equivalency. A minimum of 5 years’ experience, or 2 years managerial experience. Production, or operational experience is a plus.

The ability to follow state laws and Goodwill Industries policies and regulations applicable to the operation including accredidation standards.

Ability to organize and work with minimal supervision.

Ability to work varied schedules and flexible hours on 1st shift and weekends as scheduled.

Proficient in word processing and spreadsheet software.

Ability to accurately perform tasks under stressful conditions.

CORE CULTURAL COMPETENCIES:

Customer Focus: Gathers customer satisfaction input and aligns business processes to work with those of the customer. Holds others accountable for meeting customer needs and addresses gaps in meeting emerging customer needs.

Values Differences: Creates an environment where differences are openly shared, embraced and incorporated into the team’s activities. Encourages others to be open to, seek and learn from diverse perspectives. Demonstrated sensitivity to cultural norms and expectations and helps other understand the value diversity brings to the business.

Communicates Effectively: Practices active and attentive listening and encourages candid and open communication among groups. Breaks down communication barriers and adjusts content and communication style to reach the audience and a diverse set of stakeholders.

Situational Adaptability: Sets an example of adaptability, adapting and shifting priorities in response to clients, constituents, or the organization. Helps teams adapt to new situations and shift approach or stay the course in the face of changing demands.

Drives Results: Fosters a sense of urgency within the team for reaching goals and meeting deadlines. Drives a record of success leading other to persist in achieving results despite setbacks or obstacles.

Ensures Accountability: Holds self and team accountable for outcomes and accepts responsibility for successes and failures of own work and the team’s work. Creates feedback loops within processes; monitors metrics and milestones to chart progress against expectations and accountabilities.

PHYSICAL/SENSORY DEMANDS:

Standing or walking for periods of time; ability to move about to accomplish tasks; must be able to operate a computer or similar technology, which typically involves substantial motions of wrist, hands and/or fingers; visual acuity to perform activities such as preparing data, operating equipment, or review thoroughness of work; ability to communicate with others and exchange information.

This job also involves the following:

• Regularly lifts and/or moves up 10 pounds, frequently lifts and/or moves up to 20 pounds, occasionally lifts and/or moves up to 50 pounds.
• Moves about to accomplish tasks.
• Lift: Raises objects from lower to higher position or moves objects horizontally.
• Climb: Moves up or down ladders, stairs, scaffoldings, ramps and the like.
• Stoop, kneel crouch or crawl: Positions self to retrieve objects.
• Reach: Extending upwards or downwards to retrieve objects.
• Worker is subject to weather conditions (hot, humid, dry, cold etc.).
• Worker is subject to hazards: proximity to dangerous machinery, moving vehicles, electrical currents, chemicals, or high places.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Type: Full-time

Pay: $69,550.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Milwaukee, WI 53225: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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