Reporting to the VP of Business Systems, the Business Systems Analyst will manage the data that powers our company and partner with a diverse team of functional leaders to enable world class business operations.
The Business Systems Analyst will be responsible for documentation and design of business processes within our systems and evaluating their impacts on core data and processes. A key success factor will be delivering rapid, and accurate reviews of business process of acquisition integration projects. They will ensure that systems create and maintain accurate, clean, and complete enterprise data, including products, customers and contacts, contracts and all other core data that drives transactions, business intelligence and decision-making within our business. During an acquisition integration program, the Business Systems Analyst will work cross-functionally with all business functions to identify and confirm key processes are mapped and migrated into existing structures and systems on a timely and accurate basis.
This position is expected to grow over time to incorporate additional responsibilities and opportunities as our business continues to expand.
Responsibilities
Process Management
Validate and document key enterprise business systems process structures across Order-to-Cash, Talent, Professional Services, Support and Accounting functions
Evaluate and document the business process and system implications of changes to business flow
Drive changes to businesses systems and processes to create and maintain accurate data
Maintain business process flows across all Lead-to-Cash business systems
Administration and Maintenance
Design and iterate on processes to identify, clean and otherwise maintain clean and accurate data within core business systems (Validation Rules, Flows, etc)
Participate in any project deemed necessary by the organization
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Leadership – ability to lead through influence; exhibits a professional presence and the ability to communicate successfully with all levels of leadership
Drive & Discipline – ability to focus and work hard to achieve the right results; thrive working in a fast-paced environment
Mental Agility – a keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems; ability to 'think outside the box' and move concepts to implementation
Detail Orientation – be thorough and organized and consistently deliver high quality work
Communication - clearly communicate ideas and results to diverse business and technical audiences using the appropriate tool for the job: email, presentation, training, etc.
Qualifications
Advanced proficiency in Microsoft Excel and PowerPoint
3-4 years of experience working in a corporate environment with common software industry business systems platforms (Salesforce, NetSuite, etc.)
Excellent problem-solving and data analysis skills
Previous in experience in a BA role, where process mapping was a regular activity
Preferred:
Proficient knowledge of Tableau, Power BI, Domo, Salesforce Reporting, or other business intelligence tools
Experience in a SaaS environment
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