Title: Associate Product Manager, Agent Sales Enablement
Location: Austin, TX
Reporting to: Director, Product Management
About Hippo:
Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch.
Hippo built the world's first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don't have. Simply put, Hippo exists to protect the joy of homeownership.
The Role
Associate Product manager, Agent Sales Enablement, is a key member of the small and fast-moving Agent Experience team at Hippo. In this role, you will work in collaboration with engineering and business to lead the roadmap and building of tools and platforms for improving Sales Agent experiences. This role is critical to enable Hippo Agency Business unit vision of delivery highly effective internal Sales Agent platforms and tool to drive growth, agent efficiency and customer retention.
About You
You are an experienced Product Manager with a relentless customer focus. You thrive on the ambiguity, ownership of end-to-end feature launches, influencing cross-functional stakeholders, and driving data and metrics-driven business decisions. You do not hesitate to roll up your sleeves and get "work-done". You will be part of the internal platform product team working with engineers ensuring clarity of requested and deliverables meeting business needs. You demonstrate tenacity, resilience, and leadership enabling you to organize and lead projects, overcome challenges, and propose solutions.
What You'll Do:

• Help us build and scale our internal Sales Agents tool, platforms and systems which support our vision to grow and retain customer base.
• Work closely with the Sales, Agency and Sales Ops teams to translate business and product needs into technical product requirements, detailed user stories and definitions
• Design, build and ship critical Agent tooling and platform initiatives in partnership with engineering and technology teams (Engineering, SFDC admins etc.)
• Drive the roadmap for our internal platform tools related to Sales and Agency teams
• Balance your product's medium and long-term roadmap with its backlog of issues and bugs. Be an expert at prioritization
• Execute against plans with engineering, design, analytics by making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication

Must Haves:

• BA/BS degree in engineering or other relevant field
• 1 to 2 years of experience as a product manager, working in collaboration with engineering and business to drive significant cross-organizational projects for a Sales organization or an internal Sales Agency
• Good understanding of the Sales Agent platforms, Sales and Service processes at an Insurance, Financial services, or a fast growing tech startup etc.
• Ability to empathize with sales agents experiences and challenges and designing products that drive efficiency, internal user adoption and that rely heavily on creating new experiences that engage and retain users
• Comfort with rapidly changing business needs that is typical of a fast-growing company
• Able to quickly assess and understand complex systems, with high EQ ability to serve product ambassador to the rest of the organization.

Benefits and Perks:
Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - 100% Employer paid medical, dental & vision plan options for our team members AND their families (yes, you read that correctly). As well as 401(k), long & short-term disability, employer-paid life insurance, flexible spending accounts

for health and dependent care, and an Employee Assistance Program (EAP)

• Training and Career Growth - Paid training opportunities and countless internal career growth opportunities
• Award-Winning Culture - Recognized by BuiltIn and Inc. Magazine as a top place to work - we value integrity, inclusiveness, empathy, and being proactive and dedicated
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Downtown Austin, a 5-minute walk from the train station. Fully stocked kitchen and weekly catered lunches.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.
Hippo's applicants are considered solely based on their qualifications, without regard to an applicant's disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo's People Team to make the need for an accommodation known.
All Hippo employees who are required to report to a Hippo office or voluntarily enter a Hippo office must be fully vaccinated against COVID-19, unless a reasonable accommodation is approved. Employees in Office Based and Hybrid roles are required to report to a Hippo office. Fully vaccinated is defined as 2 weeks after receiving the second dose of a 2 dose vaccine and two weeks after receiving a single dose vaccine. Please acknowledge you have read and understand this requirement.
Hippo CCPA

Job Type: Full-time

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