Automotive Sales BDC Representative Job at Ken Garff Automotive Group
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!
Ken Garff Ford of Cheyenne , a Ken Garff Automotive Dealership, is currently looking for a talented Sales BDC (Business Development Center) Support Representative that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.
As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!
Here’s why you’ll want to work here:
Paid training and real career growth
Competitive compensation $3,000-$6,000 month depending on experience
Great schedule ( 40-hour work weeks)
Great people with a great culture
Paid Time Off and 401k with Company match
Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
Year-end bonus program for all employees (Garff Giveback)
Employee discounts on Vehicle Purchase, Parts, Service and More!
Here’s what you’ll be doing:
Answer all incoming customer calls promptly and professionally
Determine customer’s primary concern and schedule the necessary appointment
Document conversations and update customer records after each interaction
Develop and maintain a knowledge base of the evolving products, services and needs of the dealerships
Establish and maintain great customer relationships that encourage repeat and referral business
Work as a team player and uphold the company’s standards of professionalism and integrity
Here’s what you’ll need:
Previous inbound /outbound customer service, call center, or sales experience a plus
Proficient computer skills, ability to manage multiple systems, and ability to type 40 + wpm
Must be energetic, enthusiastic and team oriented
Strong customer service skills: problem solving and communication (written and verbal)
Strong record of positive customer satisfaction
High School Diploma or equivalent
Must be 18 years or older and be authorized to work in the U.S
We are an Equal Opportunity Employer
(( We Hear You ) )
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