The Sales Development Manager (SDM) is responsible for managing a team of 8-10 Account Management Associates or Business Development Associates across several membership programs. SDMs will assist in prioritizing new business outreach activities, managing cold calling activities, and generating revenue for Gartner through the management and motivation of entry-level revenue staff. Account Management and Business Development Associates schedule business meetings and calls with new and existing accounts and provide support to Business Development Managers and Account Managers. The SDM also has direct visibility into our leadership team, and will help Gartner to achieve our aggressive growth goals.

How You Will Make an Impact

• Mentor Your People: Teach individual members of your team how to improve their business acumen and commercial skills, overcome performance gaps, feel a sense of excitement and accomplishment, and achieve their goals. Deliver ongoing informal and formal feedback to help your team build their careers.

• Manage Daily Operations: Manage and motivate a team of graduates who work in commercial (sales) support position. Help them improve their performance and generate leads to achieve sales outcomes, with new and prospective customers.

• Drive Toward Results: Support your team as they conduct daily outbound calls, and work to achieve team and individual goals, e.g. prospect & client call scheduling, driving membership utilization, working to understand an organizations mission critical priorities. Collaborate on campaigns and developing sales resources. Report activity and results to your senior leadership team.

We are Looking for Driven Team Leaders Who

• Possess 3+ years of experience with varying aspects of customer service, telemarketing, sales and territory management

• 1+ years of direct people management experience preferred

• Demonstrate a willingness to work outside the strict job description parameters, thinking creatively about how to provide the highest level of internal and external customer service

• Have experience with management of staff productivity and incentive campaigns

• Are effective time managers with the ability to meet deadlines

• Demonstrate exceptional poise, maturity, and judgement at all times

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Business to Business Sales: 1 year (Required)

Work Location: One location

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