Bell Person Job at Dorchester Collection
Position Overview
Who we are
Our Hotels
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy., which is an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.
Reference
2022-3673Your future, our legacy
Hotel
The Beverly Hills Hotel
Division & Department
Rooms - Bell Desk
Job Title
Bell Person
Contract Type
Permanent
Status
Full time
Position Overview
Our Bell Person is the messenger of our hotel! Entrusted with welcoming all guests to the hotel as well as bidding them farewell. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.
What you'll get
As a Bell Person at The Beverly Hills Hotel, here are just some of the great benefits you will receive:
Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay twice a year at each hotel!
50% off at bars and restaurants within all of our Dorchester Collection hotels
Up to $500 Refer a friend bonus scheme – per referral!
World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
Free Meals on Duty OR Workday Lunches in the form of a prepaid contactless card
Exclusive Access to a discount platform featuring 1000s of retailers
Uniform provided with complimentary laundry included
Competitive Medical, Dental, Vision Benefit
Competitive retirement scheme
As a Bell Person at The Beverly Hills Hotel, your compensation will be $16.04 per hour.
What you'll do
A day in the life of our Bell Person… it demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Bell Person accomplishes would be lengthy but the list below is essential to know.
Our Bell Person is responsible for escorting all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features and hotel facilities. This will include assisting guests with transporting luggage to and from their rooms and acknowledge them by name all to ensure our guests receives nothing but the best experience.
Sometimes our guests have special requests involving shoe shining services, newspaper/magazine deliveries and rollaway bed request. Most of these requests are fulfilled by our Bell Person.
Our hotels are truly luxury hotels. This requires preventing and correcting the imperfections and blemishes that tend to come up. Our Bell Person. are relied upon to report these and work with several other positions to correct.
Communication is what keeps our departments running perfectly. Our Bell Person must communicate with other departments and extended hotel team in order to ensure the alignment remains.
The items shared are essential. However, to ensure consistency, our Bell Person are provided with specifics on how we care for their department and our hotel.
While performing the duties of this job, the employee is frequently required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to talk or hear and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.
What you'll bring
- All of our employees are ambassadors of our Vision, Values and culture. Our Bell Person does this with all they do.
English is the primary language used in our hotel. Our Bell Person must feel comfortable communicating in this language.
Attention to detail is critical for our this role.
We pride in nurturing an environment where Working Together is a must. Our Bell Person (Overnight) are our biggest champions of this.
Our hotels operate nonstop, this require flexibility from everyone on the team.
Position location
Job Location
USA
Location
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