The Glen House Hotel opened in 2018 and was built in a classic New England style, similar to the previous four Glen Houses that have stood on its site near Mt. Washington since 1852.

https://www.theglenhouse.com

Achieving a high level of client and guest satisfaction is a challenging task requiring enthusiastic team players in a wide variety of positions. We seek qualified candidates who share our values and the desire to create a warm and professional hospitality environment with a winning attitude. We offer flexible scheduling, competitive pay and benefits, and an environment where we enjoy our work and each other.

This position is responsible for Hotel Accounting, i.e. bank reconciliation, bank deposits, maintaining organized and timely receivables and managing accounts payable. Additionally, they perform other tasks such as payroll, benefits administration, and managing new hire paperwork. This position is part of the management team and will perform “Manager On Duty” responsibilities in the absence of the General Manager.

Effective listening and communication, initiative, ability to work independently and in teams, and the ability to lead by example are necessary skills. You must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, the Club Sales Manager must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.

This position qualifies for a full benefits package including medical, dental, short-term disability, 401K plus matching potential, life insurance, and hotel travel benefits.

Skills Required

· Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)

· Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy

· People Skills – ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect

· Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing

· Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices

· Judgment & Discretion – appropriately handle confidential and sensitive information

· Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision

· Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs

· Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)

· Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks

· Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency

· Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Experience / Education

Minimum 2 years of general accounting experience required. HR background and/or management experience preferred; College degree or equivalent combination of education and experience. Prior hotel opening experience preferred.

Pay range $18-$22 per hour

When you join Olympia Hotel Management you become part of a culture where our employees and guests are our top priority. Our employee's approach their work with passion, enthusiasm, and attention to customer satisfaction. They also champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: One location

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