Zip Xpress is hiring for a Business Development Associate.
Job Description
The Business Development Associate works closely as an interface between customers and Zip Xpress Operations and Sales to ensure Zip’s customers receive exceptional service. The Business Development Associate builds strong relationships with customers and Zip team members. This position works hard to provide exceptional service, build relationships with customers, and find new customers, all while ensuring Zip has healthy margins.
This position is salary plus commission.
Essential duties and responsibilities:

• Identify and qualify prospective new clients by cold-calling & research, then following up on a scheduled basis by in-person visits, calls, and emails.

• Solicit quote opportunities and follow up to secure the shipment. Collaborate with Pricing and/or customer when needed.

• Meet with current shippers to discuss recent quotes/shipments, upcoming needs, and their production levels and sales among other topics.

• Be available 24/7 to any customer's needs and be able to act quickly to resolve any open issue.

• Act to assist Accounting with aging payables, and occasionally with open claims if the customer isn’t responsive to the office staff.

• Ability to knowledgably discuss rates, rate increases, fuel costs, and capacity challenges.

• Run and review comparison reports to identify any decreases or losses in business.

Competencies:
Transportation and Logistics: Solid understanding of fundamentals of transportation, truckload dispatch, able to understand and plan around trucking service regulations, able to communicate with a variety of stakeholders.
Administrative and Communication: Able to interact professionally with coworkers, carriers, drivers, and customer, able to communicate information clearly and effectively both orally and in writing.
Qualifications:

• Education/Experience: Five plus years of progressive roles in the transportation industry required. Experience with a sales role previously preferred. Bachelor's degree in marketing and sales preferred.

• Technical Skills: * Advanced Microsoft Office experience required. Strong skills utilizing the internet to conduct research. Experience with Roadvision software preferred.

Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Holland, MI 49423: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location
HIRING PREFERENCE
Native American & Veteran Hiring Preferences will be applied in accordance with WFS policy
Waséyabek Development Company is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

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