Cage Operations Supervisor Job at Bally’s Twin River Lincoln
Description
Job Purpose
Responsible for ensuring compliance with regulatory Policies & Procedures in order to safeguard the Company’s assets. Oversee training, counseling and supervision of direct reports and Policies and Procedures. Promote superior customer service.
Qualifications
- Must have two years of Supervisory and coin/currency handling experience.
- Must be extremely numbers oriented and computer-literate.
- Must have knowledge of 10-key and balancing.
- Must be able to communicate with the public in a clear friendly manner.
- Must be able to read, write, speak and understand English.
- Must be able to work various shifts and flexible hours.
License Requirements
Must be able to obtain a gaming license by R.I. Department of Business Regulation
Essential Job Functions
- Conduct training of Policies and Procedures as well as basic machinery, i.e. currency counters, adding machines, and computers; monitor cashier performance.
- Held accountable to verify accuracy and thoroughness of departmental records and reports.
- Insure all logs/forms are maintained and filled out properly by monitoring them on a daily basis.
- Work with vendors for repair and scheduling routine maintenance.
- Handle employee related problems with composure and professionalism at all times.
- Bring employee concerns and/or problems and unusual activities to the attention of the Cage Shift Manager.
- Assists Cage Shift Manager with the operation including training, counseling and supervision of personnel.
- Performs other duties as assigned.
Physical/Mental Requirements
- Frequently standing, bending and lifting 25 to 30 pounds.
- Constant mental alertness to work in fast-paced environment.
Working Conditions
- Exposed to smoke, bright lights and noise.
- Operations of various machines.
Formerly known as Lincoln Park, the renovated facility offers 162,000 square-feet of gaming space with over 5,000 gaming positions. The casino features over 4,200 slot machines and virtual table games (including blackjack and roulette), as well as 114 live table games including blackjack, roulette, craps, a poker room and sports betting. Twin River offers both smoking (1st Floor) and smoke-free (2nd Floor) casinos.
A great alternative to Connecticut & Massachusetts casinos, this unique gaming facility also hosts simulcasting of the best thoroughbred and greyhound racing from around the country, a 29,000+ square foot Twin River Event Center with headline entertainment, free concerts at the Lighthouse Bar, signature cocktails and premium cigars at Blackstone Cigar Bar, and award winning beer and live music at the Shipyard Pub.
Food & beverage venues include Fred & Steve’s Steakhouse, the Wicked Good Bar & Grill and Sportsbook Bar & Grill, as well as 16 other dining outlets.
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