Call Center/Customer Service Representative Job at TotalMed Medfi
Position: Call Center/Customer Service Representative
Primary Location: ONSITE at Houston, TX
Pay rate: $15/hr.
Contract will start: 01/16/2022
Schedule Available: T, TH & F 1pm-12am and Sat 12pm-11pm
There will be a 2-week training required. M-F 9am - 6pm CT. Will confirm required shift during training.
Contract Length: 1 year
Job Description:
- Call Center/Customer Service Representative provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
- Call Center/Customer Service Representative perform returned materials process including initiation, receipt, expediting and closing RMAs.
- Call Center/Customer Service Representative Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
- Receive product orders and process to shipment.
- Provide international customer service at times, and in such event, work a flexible schedule.
- Perform other related duties as assigned, including special projects.
- Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Candidates' Qualifications:
- Call Center/Customer Service Representative must have high School or equivalent and 0-1 years of experience.
#INDGG
Job Type: Contract
Pay: $15.00 per hour
Experience level:
- 1 year
Shift:
- Evening shift
- Night shift
Work setting:
- In-person
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: On the road
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