Call Center Work From Home - $17/HR (No Weekends) Job at Paramount Staffing, LLC
This is a fulltime Collections & Customer Service Opportunity that requires you to work a set schedule Monday through Friday (Mandatory 40 hours). We are looking for a team player who is looking forward to furthering their career with a stable company!
What do we do and who we are
Set Schedule: Mandatory 40 Hours Each Week
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What do we do and who we are
- A creditor/lender who operates financial store front locations across the United States to lend money to consumers for various product types
- Payday loans (Offered in Certain States)
- A cash advance loan where the customer’s job is listed as the collateral
- Money is due on their next payday
- Title loans
- A loan where the customer’s vehicle is listed as the collateral
- Customers take their vehicle to a store front location to be inspected
- If they own their title and have possession of it, they will lend them money
- Customers are required to come back to the store and make payments based on the agreement they sign
- Signature loans (Installment Loan)
- A loan that requires customers to go through an underwriting criterion and complete a credit check, employment check, etc.
- Once approved, you receive the loan and pay it back through installments (several payments)
- Customers can take out this loan in person or over the internet (depending on the state they are located in)
- When customers become delinquent on their accounts, Collection Agents reach out to discuss delinquent/defaulted debt
- You could also be reaching out to customers to provide Customer Service as needed
- All customers that Agents speak with are internal customers
- You are NOT calling on behalf of different companies)
- This collection process is called “First Party Style Collections”
- Headquarters are located north of Atlanta and have been in their home office for over 25 years
- The expectation is that everyone presents themselves in a professional manner.
- You must have a workplace that is distraction free and has privacy to complete your calls each day.
Set Schedule: Mandatory 40 Hours Each Week
- Monday – Saturday 8:30AM-5:15PM *Eastern Time* for training for 2 weeks then it will be 8AM-5PM EST
- MUST be open to any 5 day work week Monday-Saturday with 2 days off
- Subject to change based on the season and business needs
- MUST be open from 8 AM to 7 PM *Eastern Time*
- Agents will have ample notice if schedule changes
- Making high volume outbound calls to customers who are 30-60-90 days behind on their business or car loans
- Discussing payment plan options to bring past-due accounts back current
- Offering exceptional customer service
- Notating customer’s accounts with accurate information
- Ensuring all questions and needs are met before the end of the call
- You must have your own Windows Based computer for this opportunity
- Must have your own internet router or modem that is located close to your workspace (Upload/Download Speed: 35 Minimum)
- At least two years of recent call center experience - Collections experience strongly preferred
- Ability to pass a background check and drug test within 24 hours of accepting the position
- Work from home call center experience preferred but not required
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.