CHARLES COUNTY PUBLIC LIBRARY

Mission: The Charles County Public Library creates opportunities for the community to engage, discover, and learn.

Vision: We are the trusted source for connecting everyone to endless possibilities.

Why work at the Charles County Public Library?

Our staff say:

“I love working at CCPL because I work with a brilliant and creative staff, I am in a learning and engaging environment everyday, I love serving my community, and I am constantly exposed to new technology.”

“I enjoy coming to CCPL and being part of a passionate team that's willing to help the community in many ways. Libraries are constantly evolving, so the work is never stagnant and there is always something new and innovative that provides excitement.”

Plus: get personal leave, prorated holiday pay, access to supplemental insurance and retirement accounts, many opportunities for development and growth, and a robust employee appreciation program!

Apply now to join the CCPL team, and start uniting our communities “with information or services that they need to help them lead the best life that they can.”

Job Summary: Performs a variety of duties under the direction of the Children's Supervisor as it relates to providing direct service to customers, with a special focus on those in the Children's Department; member of the Youth Services Team.

Essential Functions:

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.

• Works collaboratively across CCPL departments to conduct joint programming.

• Plans, prepares, and implements age-appropriate programs and outreach for children.

• Provides reference and readers advisory services.

• Maintains confidentiality of customers and their personal information.

• Maintains orderliness of collection and neatness of public areas.

• Instructs customers on the use of materials, equipment and technology.

• Creates displays and makes suggestions for interactive learning and development activities.

• Collects and maintains statistics.

• Promotes library services and activities.

• May prepare flyers or other publicity in conjunction with the Marketing Department.

• Conducts tours and orientations as necessary.

• Works with volunteers, as assigned.

• May serve as Young Adult Associate/Librarian, as needed.

• Performs circulation tasks, including shelving, checkouts, issuing cards, renewals, and holds.

• Works at different locations throughout the CCPL system as needed.

• Attends meetings and participates in committees and organizations that further the Library's mission and goals.

• Professionally represents the library at community and organizational events that further the Library's mission and goals.

• Fulfills Continuing Education requirements and stays current with Library developments.

• May serve as Librarian-in-charge.

• Performs other duties as assigned.

General Competencies:

Employees are expected to demonstrate the following qualities at all times:

• Service to Others

• Expertise (Knowledge, Skill, Educational and Experience Requirements)

• Personal Leadership/Strategic Thinking

• Accountability/Responsibility

• Systems Thinking

• Teamwork

• Communication

• Problem Solving and Innovation

• Development of Self and Others

• Affirming and Enabling Diversity and Inclusion

Job Specific Performance Standards:

Employees are expected to meet the following performance standards:

• Demonstrates excellent service to others by addressing requests in a professional and timely manner;

• Effectively provides Library services to external populations;

• Successfully executes daily activities;

• Effectively plans, prepares, and presents quality programs;

• Contributes to the development and maintenance of the Children's collection;

• Assists with cultivating contact with the schools, community, other libraries, government agencies and professional organizations;

• Accurately maintains statistics;

• Effectively promotes reading in the community;

• Demonstrates specialized knowledge of child development;

• Successfully acts as LIC by following procedures and using appropriate discretion as needed.

Required Knowledge, Skills, and Abilities:

The employee is expected to perform or possess the following:

• Ability to gain thorough knowledge of Charles County Public Library's policies and procedures.

• Ability to act as a representative of Charles County Public Library to the public.

• Effective communication and decision-making skills with strong customer focus.

• Ability to master procedures related to reference service in the Library.

• Ability to keep all relevant parties informed of all major issues and to recommend changes as appropriate.

• Demonstrates sound judgment when making decisions.

• Knowledge of electronic resources, including the Internet and database information management.

• Ability to embrace new technology and services as it relates to the job.

• Knowledge of recreational and educational needs of children and tweens.

• Ability to translate children's needs and interests into effective library services and programs.

• Knowledge of current trends in library services for children and children's literature and other materials for youth.

• Understanding of child development techniques.

• Understanding of community.

• Ability to train and supervise volunteers.

• Ability to market Library services in the community.

• Requires the ability to sing, read aloud, and speak publicly to large groups.

• Ability to work evenings, weekends and at other branches as needed.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. This description also serves as the basis on which employees are evaluated.

This and all Charles County Public Library positions are subject to transfer or reassignment.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

Education and Experience Requirements:

• Bachelor's Degree; MLS or equivalent for Librarian (Grade 11).

• One year of relevant customer service experience.

• Experience working with children (ages birth to 11).

• Library Associate Certificate (LATI) or equivalent must be acquired within two years of hire (Grades 9, 10).

Physical and Environmental Conditions:

Work requires routine physical effort in the handling of moderately heavy materials of up to 40 pounds. Work requires standing for long periods of time and some stooping and bending. Work requires the ability to move about the library to help customers. Work requires dancing, stretching, arm motions and similar vigorous activity.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, libraries, classrooms or meeting and training rooms, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls and observance of fire and building safety regulations.

The Charles County Public Library extends equal opportunity to all qualified staff members and applicants for employment without respect to race, color, religion, national origin, LGBTQ+ status, veteran status, sex, age, disability, or any other protected class under the law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the human resources department by calling 301-934-9001, or via email hr@ccplonline.org.