Client Relations Specialist Job at Pape-Dawson Engineers, Inc.
Overview:
Qualifications:
Pape-Dawson Engineers, Inc. is an AA/EEO Employer
The Receptionist role, which we define as our Client Relations Specialist, serves as a brand ambassador to any visitor to our office, on a telephone call, via email or any other form of communication. The ideal individual has a servant attitude while maintaining a high level of professionalism when performing any task.
Responsibilities:
As the first contact with Pape-Dawson Engineers, you will be expected to provide an atmosphere of professionalism and respect with everyone you come in contact with during your day.
Greet our guests and any individual upon arrival in a professional, respectful and courteous manner. This is also the expectation for telephone calls, email messages or any other form of communication.- Communicate messages / correspondences thoroughly and in a timely manner
- Coordinate conference room calendars and schedules to include catering for luncheons and other meetings as requested, for clients and employees
- Confirm conference rooms are presentable and office supplies in each room are maintained throughout the day
- Send out overnight and courier requests
- Process and distribute confidential and sensitive documents
- Manage the pick-up and delivery of engineering documents in the front office area
- May open, sort and distribute incoming correspondence, including faxes and e-mails as directed
- 3 years' previous experience in a similar role of managing a visible front office
- Professional demeanor with the ability to build and maintain professional relationships
- Exceptional communication skills, both verbal and written
- Working knowledge of MS Word and MS Excel
- Proven ability to coordinate multiple meetings and calendars effectively and with high level of accuracy
- Must be available to work Monday – Friday, 8 am - 5 pm
- Must be dependable, reliable and trustworthy with confidential information
- Experience in professional services office or AEC industry
Pape-Dawson Engineers, Inc. is an AA/EEO Employer
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