Clinic Services Assistant - Smiley's Clinic Job at University of Minnesota Physicians
University of Minnesota Physicians (M Physicians) is a non-profit organization seeking driven individuals in both clinical and non-clinical areas to help transform health and medicine. Headquartered in Minneapolis, our organization employs more than 1,200 physicians, 300 advanced practice providers and 2,200 health professionals and staff throughout Minnesota and beyond.
Join us on a mission to advance medicine.
Why UMPhysicians?
Regardless of the role, we recognize that every member of our team is vital! The Clinic Services Assistant promotes the UMPhysicians’ philosophy of patient centered care by guiding patients through the efficient operation of both reception check-in and checkout procedures. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays and verifies health insurance information. The individual in this role displays proficient time management skills, the ability to prioritize and triage work in a fast-paced environment, thinks critically and displays interpersonal competency.
Smiley's Family Medicine Clinic
The team at University of Minnesota Physicians Smiley’s Family Medicine Clinic provides a full range of services for your entire family. The specialty of family medicine treats people of all ages, from newborns to seniors. Family medicine also includes care of patients through pregnancy and childbirth and the treatment of women’s health issues. At Smiley's, we welcome all patients, regardless of race, ethnicity or sexual orientation.
Clinic Services Assistant Overview
Key responsibilities include but are not limited to:
- Responsible for patient registration and monitoring the clinic lobby.
- Checks-in patients for clinic services according to scripts and clinic process.
- Completes registration process, prints labels and prepares new patient registration as requested.
- Requests/obtains/sends medical records and diagnostic test results for patient visit to scheduled provider office.
Minimum Qualifications:
- 1+ years clerical experience in a medical or customer service setting. Previous computer entry experience with ability to learn new applications and work processes
- Knowledge of basic medical terminology and keyboarding skills. Knowledge of environment of care and infection control policies.
Preferred:
- Knowledge of organization’s purpose and goals
- Online scheduling and EMR experience
- Proven ability to learn new job skills and provide patient services
- Ability to interpret provider orders and schedule accurately
- Ability to communicate and work with diverse patients, ability to speak languages of patients served
- Able to speak Somali (though not required)
Location: 2020 E 28th St, Minneapolis, MN 55407
Hours: 40 hours a week, 8 hours a day Monday thru Friday
M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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