This position is open to applications from both Colorado residents and non-residents.

This is a paid temporary position with no benefits and will exist for 9 months or less.

TO APPLY ONLINE CLICK HERE

https://www.governmentjobs.com/careers/colorado/jobs/3785693/communications-it-temp-aide

Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision - Creating safer and more resilient communities across Colorado.

Our Core Values in Action - Unity: Reach Out Honor: Speak Up Service: Pitch In

Visit our website to learn more about the work we do to keep Colorado Safe!
https://www.colorado.gov/publicsafety

ABOUT THE DEPARTMENT

The Colorado Department of Public Safety (CDPS) consists of five Divisions: Colorado Bureau of Investigation (CBI), Colorado State Patrol (CSP), Division of Criminal Justice (DCJ), Division of Fire Prevention and Control (DFPC), and the Division of Homeland Security and Emergency Management (DHSEM). The Executive Director's Office (EDO) provides administrative and management services to the operating divisions of the department.

COLORADO STATE PATROL

The mission of the Colorado State Patrol is to ensure a safe and secure environment for all persons by utilizing the strengths of its members and providing professional law enforcement services that reflect honor, duty, and respect. Through high visibility, strict enforcement, maximum resource deployment, and community education, the CSP promotes safety, protects lives, and preserves state highways using the programs described below:

• Traffic Safety - enforces motor vehicle and all other Colorado laws on 8,400 miles of highway and 57,000 miles of county roads, including selective enforcement actions, saturation patrols, crash investigations, and educational safety programs.
• Communications - provides a professional communications system for members of the Patrol, other states, local, and federal agencies, and Colorado residents.
• Criminal Interdiction and Automobile Theft - proactively investigates motor vehicle theft and related offenses, inspects Vehicle Identification Numbers, interdicts illegal drugs, and gathers intelligence to support state and national homeland security efforts.
• Hazardous Materials Enforcement - enforces permitting and routing rules, develops safe transportation rules and regulations, and provides timely response and mitigation for hazardous materials events on roadways.
• Executive and Capitol Security - provides 24-hour security at the State Capitol and Capitol Complex, and security for the Governor, First Family, visiting dignitaries, and public demonstrations.
• Smuggling and Trafficking Interdiction Section - enforces the state's human smuggling and human trafficking laws on Colorado roadways.
• Port of Entry and Motor Carrier Safety Assistance Program - collaborates with industry to support safe transport of materials on commercial motor carriers in Colorado.
• Aircraft Program - supports traffic enforcement activities and transports state officials and employees.
• Victims Assistance - provides direct services to victims of highway traffic crimes in accordance with the Victim Rights Act

WHY JOIN US

• Our employees are proud of their work and believe their work is important and valued by the public.
• Our supervisors do a great job managing employees, providing clear expectations, treating employees with respect, and providing timely feedback.
• We value a high work-life balance.
• CDPS is an equal opportunity employer. We welcome a diversity of backgrounds and ideas.

Description of Job

This position will work with and support the Communications Branch to manage and coordinate all Branch/Agency projects through the use of standard industry project management principles and methodologies. Understands the agency’s mission, programs, objectives, and organizational structure in order to prioritize work activities based on organizational goals and situational pressures. Effectively plans and organizes work activities and prioritizes task completion to meet schedules and deadlines.

Duties include but are not limited to:

Provide management with assistance and hands-on work with 20 separate IT-related projects, including but not limited to:

• Ordering/inventorying/tracking/provisioning/issuing police radios and cell phones, and assisting with disparate technology efforts (including phone and Computer-Aided Dispatch administration, help desk support, and trouble ticket resolution).
• Accurate documentation of pertinent information
• Prioritize tasks that may be of similar urgency
• Properly handle confidential information
• Handle multiple tasks at a given moment.
• Operate complex equipment & software
• Adhere to policies & procedures

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS:

Education and Experience:

• All applicants, military and civilian, must be 18 years of age
• High school diploma or a G.E.D.

AND

• Two (2) years of prior Desktop technical support experience.

Substitutions:

• There are no substitutions.

Required Competencies:

• Excellent organizational skills
• Must be able to communicate and work with a diverse population
• High attention to detail
• High levels of accuracy
• Work under strict deadline requirements

Preferred Qualifications:

• CompTIA certifications are preferred.
• An Associates degree or higher

WORK ENVIRONMENT

• Shifts are within operating hours of 7:00 am – 5:00 pm, Monday-Friday.
• Required to work onsite, not eligible for remote work status.

CONDITIONS OF EMPLOYMENT

• Requires successful completion of a background investigation that includes a polygraph exam, and a fingerprint-based criminal history search.

EQUITY, DIVERSITY, AND INCLUSION

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, a medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Colorado Department of Public Safety is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator Roberta Mooney.

ADAAA ACCOMMODATIONS:
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact CDPS Human Resources at 303-239-4427 at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and the type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

APPEAL RIGHTS

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.A standard appeal form is available at: www.colorado.gov/spb.If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

Notifications
All correspondence regarding your status in the selection/examination process will be via email. Include your current working email address on your application and check your email frequently as you could receive time-sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" address. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Please note: your application and answers to the supplemental questions will be evaluated as a part of a comparative analysis process to determine a group of applicants that will proceed in the selection process for this position.

If you are a military veteran you must submit a copy of your DD214 at the time of application so we can determine if you are eligible for veteran's preference points.

For additional information about the selection process please visit our website at https://www.colorado.gov/pacific/csp/what-expect-during-selection-process

Complete Applications must include the following documents:

1) A complete CDPS Application for Announced Vacancy (please submit online using the link in this announcement)
2) A complete Supplemental Questionnaire (must submit online as part of your application)
3) A copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation

PLEASE READ CAREFULLY - THE RECRUITMENT TIMELINE INFORMATION

• Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
• All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

Job Types: Full-time, Temporary

Pay: $50.00 per hour

Benefits:

• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift

Experience:

• Desktop Technical Support: 2 years (Preferred)

Work Location: One location

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