Careers at Landmark , part of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what’s right for the people we serve, even when it’s not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We’re looking for driven people like you because changing the status quo takes dedication. Here, we’ll invest in your personal and professional growth while giving you a unique opportunity to make a difference. Helping people feel their best is a rewarding part of doing your life’s best work.(sm)

As a Community Outreach Representative, you'll utilize innovative strategies and programs to ensure access to health care coverage for the underserved and impact millions of lives. You'll use your energetic, empathetic approach to marketing and add value to our team. Through community marketing and outreach efforts, you will have direct impact on membership growth and retention. You'll use your creativity, strategic lens and outspoken attitude to be part of an elite team to rewrite the history of UnitedHealth Group.

**40hr work week schedule**

If you are located in El Segundo, you will have the flexibility to work remotely* as you take on some tough challenges. For local residents, territory covered

Primary Responsibilities:

• Developing valued partner relationships directly with community-based organizations, providers, external entities, venues, and/or influencers for the purpose of creating, enabling, and nurturing membership retention, growth, and/or sales opportunities
• Plan, implement, and coordinate sales and/or non-sales events and programs for all assigned products within assigned territory
• Develop and execute innovative outreach and marketing strategies and tactics to support membership growth and retention, innovation and member and provider experience in the assigned territory
• Drive smart growth in membership and market share in designated area by developing solid relationships with the health plan and across segments and departments to align externally facing strategies (network, marketing, clinical and quality)
• Understand/track membership growth in assigned region, including adds, terms, market share and net growth by county and provider
• Manage local Medicaid field-based outreach campaigns and work directly with M&R regional sales leaders to leverage DSNP outreach strategies and teams across segments
• Be able to align growth strategies to address local market priorities and unique requirements to assure delivery of RFP commitments and contractual requirements in assigned territory
• Conduct market research and competitive analysis to drive outreach strategies and initiatives to gain market share
• Manage impactful relationships that drive engagement with key stakeholders, influencers, community-based organizations and faith-based organizations
• Develop and implement provider engagement strategies (including field-based approaches and face to face visits) in partnership with network partners that specifically focuses on membership growth and retention and making UHC the insurer of choice
• Orchestrate signature member events, potential consumer events, community-based goodwill and general awareness events that make UHC the insurer of choice
• Manage sponsorship inquiries
• Represent the health plan at state meetings, community events, and media relations opportunities
• Demonstrate/apply understanding of applicable laws, regulations, contracts and compliance requirements (i.e., HIPAA, ACA, state contracts, CMS regulations)
• Strategize with marketing department on development of marketing campaigns and educational materials to use for growth
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of business to consumer (B2C) marketing, customer service or community outreach experience
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams)
• Good driving history and current driver's license
• Insured, dependable vehicle
• Ability to work core business hours, Monday - Friday, 40 hours, overtime, weeknights and weekends, when required
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Bachelor's or Master's degree
• Managed care, Medicaid or Medicare experience
• Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities
• Experience working with providers
• Bilingual
• Established professional relationships with non-profits, community sources, religious/faith-based organizations (FBO’s) in designated sales territory
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.