JOIN OUR HISTORIC TOURS OF AMERICA FAMILY

This is a GREAT opportunity to SHINE the spotlight on your GUEST SERVICES and SALES skills!!!

Have fun offering Historic Tours of America’s ® tours and attractions while inviting guests to learn about our historic city!

Job Summary

Our ideal Hotel Concierges have a passion for helping people and making their vacation experience a memorable one. A sincere love of history and the culture of our city is required. Effectively sell the appropriate tour package to the guest based on the knowledge of our products, pricing and the content of all ticket packages in order to meet your sales goals.

Employee Benefits

• Competitive pay and paid training

• All FT Employees are eligible for 2 weeks of paid vacation time as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for:

• Paid sick time
• 401K plan with company matching*
• Flexible schedules, including a combination of weekdays and weekends are available
• Fun, upbeat work environment with various award and recognition celebrations throughout the year
• Teladoc - 24 hr. access to doctor by phone or computer for employee and their dependents. Employer pays 100%
• Discounts in retail stores and free admission to all company attractions

Operating tours, attractions and retail in Boston, Key West, Nashville, San Diego, St. Augustine, Savannah and Washington, DC since 1980!

Start your new Career With Us Today!

*Eligibility requirements may apply

Required Knowledge, Skills and Abilities

• Knowledge of the hotel industry/guest relations is preferred, but not required, paid training is provided
• Knowledge of Washington DC and the DC restaurant scene is preferred, but not required, paid training is provided.
• Accurately handle monies and receipts from sales, secure and maintain company assets
• Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests
• Ability to handle stressful situations and difficult people while maintaining a professional and pleasant demeanor
• Ability to read, write and speak fluent English in order to communicate with fellow CASTmembers and the general public
• Ability to work non-traditional shifts and weekends

Qualifications

• High school graduate or equivalent preferred
• Customer service, sales, or information center experience preferred

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Work Location: One location

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