Concierge (PT) Job at Thrive Senior Living at Green Island
Full-Time/Part-Time Availability.
Overview:
Overview:
- We believe who you are and what you believe are evidenced in how you interact with the world.
- Are you gritty?
- Do you eat problems for breakfast?
- Do you have an entrepreneurial spirit and move swiftly to make decisions?
- Do you do the right thing – not the popular thing?
- Do you consider yourself a relationship guardian?
At Thrive, we don’t have staff – we have team members with a deep-rooted belief that there is purpose in every breath. We work diligently to establish awe and admiration for all people by creating a human experience in our communities over the traditional clinical experience. We do this by building teams of people who are highly aligned in their beliefs about older adults.
Today we have almost 1,000 team members (employees) in our communities who come to work each day in the pursuit of meaningful relationships with our older adults. Many of our key leaders bring valuable experience to our industry from other fields. Simply put, our leaders believe that if we love our team well, they will, in turn, love our residents well.
Aside from building new friendships with teammates and residents that will often last a lifetime.
We offer the following.
We offer the following.
Full-Time Team Members:
- Medical, Dental, and Vision.
- Paid Time Off.
- Holiday Pay.
- Company Paid Life Insurance.
- Short-Term Disability.
- 401(K).
- Financial Wellness Program.
- Corporate Gym Discount.
- Employee Assistance Program.
Part-Time Team Members:
- 401(K).
- Financial Wellness Program.
- Corporate Gym Discount.
- Employee Assistance Program.
Job Summary:
The duties and responsibilities of the Concierge include serving as a Receptionist for the Community, operating the telephone system, greeting visitors, business contacts, family members, and team members, assisting the President and Community Business Director with correspondence, and other day-to-day office duties.
Essential Responsibilities:
- Maintain certain confidential records. (As assigned by CBD).
- Receive and separate incoming mail.
- Distribute incoming and outgoing mail.
- Assist in ordering supplies.
- Receive Community guests and act as a liaison for the President, department heads, and others.
- Run errands outside the Community, especially the post office and bank as assigned.
- Set up and maintain files.
- Answer phones and keep a log as directed.
- Assist bookkeeper with billing.
- Maintain receipts register and cash receipt book.
- Maintain confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
- Develop, implement, and maintain an adequate personnel-filing system.
- Type documents, reports, letters, etc.
- Create and maintain an atmosphere of warmth, optimism, and interest in the needs of residents, families, visitors, and coworkers.
- Recognize, respond and/or report resident emergency immediately.
- Maintain strict confidentiality on all Community data.
- Communicate with and support residents, families, visitors, etc.
- Maintain the privacy of records, conditions, and other information relating to residents, team members, and the Community.
- Perform emergency procedures such as Cardiopulmonary Resuscitation (CPR).
- Perform other related duties as assigned by the President.
Required Knowledge, Skills, and Abilities:
- Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; prioritize projects and objectives while meeting deadlines.
- Have proficient computer skills utilizing Microsoft Office, Excel, and Adobe.
- Have strong customer service skills.
Education and Experience:
- High School Diploma or equivalent.
- Have at least one year of previous experience in a clerical or reception role.
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