Cook - Natchez Grand Hotel Job at Natchez Grand Hotel
**$500 Sign-on Bonus
EOE/Drug Free
Qualifications/Education/Skills:
- Strong customer service skills required
- Able to keep work area clean, neat, and organized
- Must be able to follow guidelines and directions in the kitchen and dining areas
- Strong will to assist customer needs and be able to ask for help when needed
- Must be well groomed and professional
- Must be punctual and reliable
- Strong teamwork skills required
- Responsible for preparing and serving daily breakfast bar, greeting each guest and ensuring the guests’ are comfortable and overall satisfied.
- To assist in preparation of food for events and banquets, as needed
- Support guest service as the main focus of the hotel
- Interacts with guests
- Communicates special requests made by guests
- Actively participates in Guest Service Initiatives
- Providing personalized service to all guests
- Setting up and maintaining the breakfast bar as required by brand standards
- Taking inventory of food, beverages and supplies needed for each day
- Ordering or purchasing food supplies
- Preparing foods such as fresh fruit, coffee and juices from concentrates
- Stocking coffee, juice and milk machines or dispensers
- Setting up serving dishes/trays, utensils, cups and other paper products
- Setting out/arranging cold food, such as pastries, cereals, etc.
- Clearing and cleaning tables as they are vacated
- Preparing and setting up hot and cold food items
- Follow menu requirements as provided by the brand
- Wiping up spills
- Restocking items consistently throughout the breakfast hours and for the next day
- Washing serving equipment and returning to storage
- Returning reusable food supplies to storage
- Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, table tops, cabinets and floors
- Clearing and wiping tables as they are vacated
- Listening and responding to guests’ requests and complaints
- Encourage guests to share their experience online
- Follow proper health standards on food prep, storage, sanitation, and other items the health inspector gives to the hotel
- Other duties as assigned
Skill(s): Moderate reading and writing skills; proficient interpersonal relations and communicative skills; ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.
Experience: Prior experience in related food service positions required.
Standard Requirements
- Supports the Mission, Values and Vision of (the company) and the facility.
- Knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment.
- Supports, cooperates with, and implements specific procedures and programs for:
- Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.
- Confidentiality of all data, including resident, employee and operations data.
- Quality Assurance and compliance with all regulatory requirements.
- Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.
- Supports and participates in common teamwork:
- Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.
- Uses tactful, appropriate communications in sensitive and emotional situations.
- Follows up as appropriate with supervisor, co-workers or residents regarding reported complaints, problems and concerns.
- Promotes positive public relations with residents, family members and guests.
- Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.
- Must submit to pre-employment drug testing
Equipment/machines used in the performance of this job
The incumbent must maintain skills necessary to safely and efficiently operate the following equipment and machines used in the performance of this job:
- Kitchen equipment, i.e., oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chef's knives.
- Telephone
- Inside office settings, brightly lit
- Occasionally working in smoky, loud, and confined areas
- Long periods of time on foot
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