Corporate Quality Assurance Specialist Job at Glacier Bancorp
About The Role
As a member of the Glacier Solutions Development (“GSD”) team, the Quality Assurance Specialist reports to the Quality Assurance Lead. The primary focus of this position is to test and perform quality assurance (QA) validation on business process solutions for assigned application(s) throughout the development lifecycle. This role will be responsible for testing supporting for workflow-driven system processes provided to the bank, such as Lending, Teller, New Accounts, Compliance, Quality Control, and Core Banking interface solutions. Keeps all relevant technical documentation up to date as assigned. Participates in testing for new systems, releases, new features, enhancements, and break/fix solutions. On project and strategic efforts, works in cross-functional teams to provide QA and testing support of new or current production systems. This position will be expected to work in and follow industry standard waterfall and agile development/project delivery lifecycles. Adherence to structured software change and release management processes and procedures is required. This position will be considered a representative of the IT Department to all levels of bank groups and management, so professionalism and diplomacy to gain trust is critical to the success of the position.
The mid-point for this position is $26.76+ /hour (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
Duties and Responsibilities
Description
% of Time Spent
30%
20%
20%
10%
10%
10%
About You
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Required/Preferred
Education Level
Description
Required
Associate Degree
Information Systems, Information Technology or related field, or equivalent combination of education/experience in the IT or Banking industry
Required/Preferred
Experience Level
Description
Required
Minimum of 2 years professional work experience in technology related field
Required
1 year
1+ years hands-on quality assurance or software testing experience or User Acceptance Testing
Required
Knowledge Of
Microsoft Windows operating system experience and Office applications
Preferred
Knowledge Of
Basic programming knowledge
Preferred
Knowledge Of
Automated testing
Knowledge Of
Testing or quality assurance experience with nCino, Temenos LMS, Salesforce, or other banking specific software and prior Banking experience
Would an equivalent combination of relevant education and work experience be considered?: Yes
License/Certification
Required/Preferred
License/Certification
Description
Required Skills and Abilities
Additional Requirements
Travel
Occasional travel required: (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
Working Conditions
Environment: Indoors, a climate-controlled shared work area.
Noise Level: Moderate noise; not extreme or excessive; within reasonable limits.
Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Vision
Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials.
Physical Activities
Frequency
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
Infrequent – rare.
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
Infrequent – rare.
Crawling: Moving about on hands and knees or hands and feet.
Infrequent – rare.
Crouching: Bending the body downward and forward by bending leg and spine.
Infrequent – rare.
Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips.
Infrequent – rare.
Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling.
Daily.
Grasping: Applying pressure to an object with the fingers and palm.
Infrequent – rare.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Infrequent – rare.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.
Infrequent – rare.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Infrequent – rare.
Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
Infrequent – rare.
Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Daily.
Stooping: Bending body downward and forward by bending spine at the waist.
Infrequent – rare.
What We Offer
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time and the ability to participate in incentive plans. Visit our website for more details!
COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!
We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.
No Recruiters or unsolicited agency referrals please.
As a member of the Glacier Solutions Development (“GSD”) team, the Quality Assurance Specialist reports to the Quality Assurance Lead. The primary focus of this position is to test and perform quality assurance (QA) validation on business process solutions for assigned application(s) throughout the development lifecycle. This role will be responsible for testing supporting for workflow-driven system processes provided to the bank, such as Lending, Teller, New Accounts, Compliance, Quality Control, and Core Banking interface solutions. Keeps all relevant technical documentation up to date as assigned. Participates in testing for new systems, releases, new features, enhancements, and break/fix solutions. On project and strategic efforts, works in cross-functional teams to provide QA and testing support of new or current production systems. This position will be expected to work in and follow industry standard waterfall and agile development/project delivery lifecycles. Adherence to structured software change and release management processes and procedures is required. This position will be considered a representative of the IT Department to all levels of bank groups and management, so professionalism and diplomacy to gain trust is critical to the success of the position.
This is a Corporate position which may be located in an available bank division across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY.
Click here to learn more about our bank divisions.
The mid-point for this position is $26.76+ /hour (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
Duties and Responsibilities
Description
% of Time Spent
Executes on quality assurance testing scripts and secure code reviews, both at a functional level and a code level, for software products and releases that impact the organization’s business services and operations as assigned.
30%
Creates, maintains, and provides all necessary documentation on testing validation, quality assurance reviews, and secure code reviews.
20%
Executes on effective and efficient testing scenarios and uses testing tools or works with third parties as needed.
20%
Upholds all Standard Operating Procedures as outlined in policy, procedures, and standards.
10%
Analyzes and occasionally collects the business and functional requirements from all levels of the organization, and then transfers that knowledge into accurate and inclusive testing plans.
10%
Provides judgment, advice, recommendations, and best practices on systems to help senior management make informed decisions that impact peers and employees at all levels of the organization.
10%
Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date.
About You
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Required/Preferred
Education Level
Description
Required
Associate Degree
Information Systems, Information Technology or related field, or equivalent combination of education/experience in the IT or Banking industry
Experience
Required/Preferred
Experience Level
Description
Required
Minimum of 2 years professional work experience in technology related field
Required
1 year
1+ years hands-on quality assurance or software testing experience or User Acceptance Testing
Required
Knowledge Of
Microsoft Windows operating system experience and Office applications
Preferred
Knowledge Of
Basic programming knowledge
Preferred
Knowledge Of
Automated testing
Preferred
Knowledge Of
Testing or quality assurance experience with nCino, Temenos LMS, Salesforce, or other banking specific software and prior Banking experience
Would an equivalent combination of relevant education and work experience be considered?: Yes
License/Certification
Required/Preferred
License/Certification
Description
Required Skills and Abilities
A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
Demonstrates diplomacy, professionalism, and strong communication, written and inter-personal skills to ensure policies, procedures, and standards are being followed.
Proven strong problem solving, analytical and technical skills to understand testing plans.
Excellent relationship development skills, with the ability to balance work and interaction with bank and corporate stakeholders using a customer-oriented attitude.
Highly self-motivated and directed.
Ability to execute on assigned testing scenarios. Conduct quality assurance reviews, secure code reviews and coordinate user acceptance testing.
Ability to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision.
Ability to work in a team-oriented, collaborative environment.
Ability to serve as backup for other staff members in a mutually supportive teamwork environment.
Ability to respond with rapid testing validation in situations of system failure resolution development.
Ability to coordinate with the groups of business users who will test, validate, and evaluate new applications and functions to determine issues in services and software provided.
Ability to present ideas in user-friendly language.
Ability to consistently represent the GBCI IT Department in a positive and professional light.
Additional Requirements
Travel
Occasional travel required: (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities.
Working Conditions
Environment: Indoors, a climate-controlled shared work area.
Noise Level: Moderate noise; not extreme or excessive; within reasonable limits.
Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Vision
Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials.
Physical Activities
Frequency
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces.
Infrequent – rare.
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
Infrequent – rare.
Crawling: Moving about on hands and knees or hands and feet.
Infrequent – rare.
Crouching: Bending the body downward and forward by bending leg and spine.
Infrequent – rare.
Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips.
Infrequent – rare.
Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling.
Daily.
Grasping: Applying pressure to an object with the fingers and palm.
Infrequent – rare.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Infrequent – rare.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position.
Infrequent – rare.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Infrequent – rare.
Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
Infrequent – rare.
Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Daily.
Stooping: Bending body downward and forward by bending spine at the waist.
Infrequent – rare.
What We Offer
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time and the ability to participate in incentive plans. Visit our website for more details!
COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!
We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.
Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
No Recruiters or unsolicited agency referrals please.
Please Note :
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