Correspondence Coordinator Job at Sunshine State Health Plan
You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Review, investigate and track all incoming Member and Provider Service correspondences in an effort to efficiently deliver and respond to our customers in a timely manner- Review and log all correspondence received for timeliness, COB related information, informal and formal appeals
- Create and send correspondence relating to payment or denied claims decisions
- Distribute reports to the appropriate departments as necessary
- Receive and respond to inquiries, requests and issues from internal and external customers
- Mandatory overtime is required
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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