CPS Investigative Supervisr I or II Job at Dept of Family & Protectve Svc
Dept of Family & Protectve Svc Houston, TX 77036
$4,301 - $7,040 a month
CPS Investigative Supervisor I or II
Essential Job Functions:
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Oversees, directs, and staffs case actions related to safety, risk, and permanency on a daily basis. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%)
Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues, and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%)
Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development. (20%)
Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit’s performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%)
Performs other duties as assigned and required to maintain unit operations. (5%)
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Oversees, directs, and staffs case actions related to safety, risk, and permanency on a daily basis. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm. Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%)
Knowledge Skills Abilities:
Knowledge of state and federal laws and regulations related to the INV program.
Specialized knowledge of INV program and child welfare practice
Strong verbal and written communication skills
Skill at establishing and maintaining productive working relationships both internally and externally.
Ability to operate a personal computer and use various software packages
Ability to prepare clear and concise reports.
Ability to gather, assemble, correlate and analyze facts
Ability to prioritize and manage multiple responsibilities.
Ability to understand new information effectively and quickly.
Ability to plan, direct and assign responsibilities and supervise the work of others.
Ability to work with people from a variety of backgrounds and professions.
Ability to represent Child Protective Investigations effectively with key stakeholders
Knowledge of state and federal laws and regulations related to the INV program.
Ability to gather, assemble, correlate and analyze facts
Registration or Licensure Requirements:
None
None
Initial Selection Criteria:
Initial Selection Criteria:
Successful completion of any associated assessment.
Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus eighteen months of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.
OR previously employed as a Child Protective Services Supervisor I in Family and Protective Services.
Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.
Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.
**A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations
Initial Selection Criteria:
Successful completion of any associated assessment.
OR previously employed as a Child Protective Services Supervisor I in Family and Protective Services.
**A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations
Additional Information:
This position may be filled as a CPS Supervisor I or II. Factors such as education and experience may be considered when establishing the starting salary.
Applicants for this position who are screened in for further consideration are required to complete an assessment to determine his or her eligibility to be considered for an interview. Additional information about the assessment, including class locations, the registration process, and study materials may be found in the Jobs section of the DFPS internet here.
This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.
Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
This position will be posted at 9460 Harwin Dr Houston TX 77036
This position may be filled as a CPS Supervisor I or II. Factors such as education and experience may be considered when establishing the starting salary.
Applicants for this position who are screened in for further consideration are required to complete an assessment to determine his or her eligibility to be considered for an interview. Additional information about the assessment, including class locations, the registration process, and study materials may be found in the Jobs section of the DFPS internet here.
This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.
Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.
This position will be posted at 9460 Harwin Dr Houston TX 77036
MOS Code:
MOS Code:
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
MOS Code:
Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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