Piedmont Plastics is the leading independent and privately held distributor of performance plastics in North America. . Our products are used in industrial markets such as OEMs, food processing, aerospace, semiconductor/electronic, oil and gas, transportation, marine, POP, and sign and graphics to name a few. Since first opening our doors in 1968 with just one location and five employees, Piedmont has grown to over 50 locations across the U.S., Canada, and Mexico, employing over 575 individuals.
At Piedmont Plastics, we are a family, and believe our people are the foundation of our success. Our company culture is engrained in every facet of our business, and we are devoted to maintaining an enjoyable, open, and supportive atmosphere across the organization. We care about and respect one another by demonstrating integrity in everything we do and take pride in giving our employees the ability to thrive in a growth-oriented environment.
Our diverse workforce brings passion to the mission of Piedmont Plastics every day – to be best-in-class in the distribution of performance plastics. Our materials can be found in every industry market segment, and we are concentrated on satisfying our customers with expert product knowledge and a solutions-focused mentality.
Join a team that works together in a collaborative and winning environment to continuously exceed customers’ expectations. After all, Piedmont Plastics is “where solutions take shape!”.
We are currently looking for a Credit & Collections Analyst to add to our Charlotte team. Working with the Credit Manager along with the Credit team, the Credit & Collections Analyst will be responsible managing our credit risks, collection activities and overall accounts receivable program.
In this position, you will be required to:

• Review files to select delinquent accounts for collection efforts.
• Make collection calls on assigned group of accounts and process necessary correspondence with internal and external customers.
• Set credit limits on new accounts
• Evaluate customer records and recommend that accounts be closed, credit limit reduced or extended, or collection attempted, based on earnings data, payment history, and purchase activity of customer.
• Confer with representatives of credit associations and other businesses to exchange information concerning credit ratings and forwarding addresses.
• Interview customers in person or by telephone to investigate complaints, verify accuracy of charges, or to correct errors in accounts.
• Create and maintains databases on activity conducted in all accounts.
• Prepare reports on current findings and suggested action to be taken for all accounts to be written off.

To be successful in this role, an ideal candidate will have:

• Two to three years of relevant credit experience (high volume is preferred but not required)
• Strong working knowledge as to how the credit and collections process works
• Applicable laws, codes, regulations, standards, methods and practices related to credit and collections for a for-profit entity
• Sales tax for multiple states
• Standard office practices and procedures
• Software applications related to accounting systems
• Advanced skills in Microsoft Office software such as Excel and Outlook

We offer:

• Industry leading wages
• A generous benefits package including medical, dental, vision, 401k matching savings plan and paid time off
• An opportunity to work in a growing industry

Please use the Apply Now button to apply for this position
With the large amount of applications expected to be received for this position, only applicants that meet the minimum hiring criteria will be considered for this position.
No Phone calls from applicants or staffing firms, please.
Piedmont Plastics is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

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