We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.

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Advancing Knowledge and Learning

ABOUT THE ROLE

The Credit Specialist will assist in ensuring that the company receives payment for goods and services offered to clients for both US and Canadian customers. Candidate will need to work collaboratively and cross functionally with Sales, Accounting/Finance, Operations, Customer Service and warehouse/logistics departments.

• The Credit Specialist will assist in ensuring that the company receives payment for goods and services offered to clients for both US and Canadian customers. Candidate will need to work collaboratively and cross functionally with Sales, Accounting/Finance, Operations, Customer Service and warehouse/logistics departments.
• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Creates invoices according to company practices; submits invoices to customers.
• Maintains and updates customer files, including any name/address/contact person changes.
• Identifies delinquent accounts by regularly reviewing A/R aging and customer account balance(s); contacts delinquent account holders to request payment.
• Creates reports and provides insightful analysis regarding the current status of customer accounts as requested.
• Willingness to research customer discrepancies and past-due amounts as needed.
• Generates monthly billing statements and invoices as needed.
• Performs top customer account reconciliations monthly.
• Perform month end close activities related to A/R.
• Performs other A/R related duties as assigned.

ABOUT YOU

• Excellent verbal and written communication skills.
• Ability to anticipate work needs, meet deadlines and interact professionally with customers.
• Excellent organizational skills; strong analytical and technology skills with a focus on accuracy and attention to detail.
• Experience using SAP preferred.
• Experience working within multi-currency environments.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Ability to work independently and in a fast-paced environment.
• Ability to gather financial data and analyze it to uncover inefficiencies.
• 3+ years of accounts receivable or related experience dealing with large volume customers preferred

Location: This role can be hybrid in Cary, North Carolina or remote in the United States.

Salary: $31,500 - $47,250 dependent on skills and experience

GJC: S3 (for internal purposes only)

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.