Customer Service Assistant - East Lansing Public Library Job at City of East Lansing
The East Lansing Public Library is seeking an enthusiastic Customer Service Assistant with customer service experience, problem solving skills, and the ability to work in a team environment to provide direct customer service at the Service Desk assisting patrons.
The East Lansing Public Library is committed to being a fully inclusive anti-racist place for the community we serve. We believe an organization functions at its highest ability when a shared culture that promotes accepting, respecting, and valuing differences including attributes such as age, income, race, gender, ethnicity, religion, sexual orientation, gender expression, sexual identity, ability, language, family circumstances and cultural background is fostered. We are seeking individuals who share our commitment to equity and inclusion, and who reflect the community we serve.
Qualifications
- High School diploma or equivalent
- Customer service experience
- Experience with web technologies, social media, Windows PCs, and other technology
- Flexible availability for scheduling
Special Requirements
To apply, please e-mail a resume and cover letter, along with a completed COEL application.
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