Customer Service Representative Job at CBSL Transportation Services, Inc
Exciting Opportunity for Customer Service (Trucking)!
CBSL Transportation Service, Inc. has been providing the highest quality and dependable service to the Bulk Transportation Industry for over 50 years. Our dedication to customer service and the environment lays a foundation for long-term customer partnerships and continued growth. With locations in Pasadena, TX, Reserve, Louisiana and Chicago, Illinois.
Duties include (but not limited to): Ensure all dispatches are entered accurately, to include product info, delivery location, tank status, customer info and internal notes critical to customer requirements. Then all dispatches are to be stuffed in the correct boxes (This also needs to be checked off on the book for verification). This job requires backing up of the dispatcher during lunch hour and any time the need arises. Responsible for scanning all appropriate documents. Responsible for sending orders and advising load planner on the next day orders. Back up duties to driver payroll and billing. Expected to cross-train on completing load list, dispatch planning, validating bookings, equipment list, and scheduling of re-deliveries.
Job Requirements Include:
- 2 to 3 years of customer service experience in a transportation/logistics industry
- High School Diploma or equivalent
- Dispatch experience is desired but not required
- Good verbal and written communication skills
- Interpersonal skills and professional telephone etiquette
- Computer and data entry skills
- Proficiency in Microsoft Word, Excel, Outlook, etc.
We offer a competitive benefit program:
- Weekly Pay
- Plus Quarterly Performance Based Bonus Incentive Program
- Medical Insurance - Two Plan Options
- Vitality Medical Insurance discount program
- Dental Plan & Vision Benefits
- Paid Time Off (PTO)
- 8 Paid Holidays + 1 Floater Holiday
- Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option
- After 1 year of service
- Short Term/Long Term disability core benefits + buy up options
- $25,000 Life insurance core benefit + buy up options
- Accidental Death & Dismemberment Insurance (AD&D)
- Critical Illness and Accident Insurance
- Flexible Spending Account (FSA) & Dependent Care FSA
- After 1 year of service
- Tuition Reimbursement program
**You can apply directly through our website: www.cbsltrans.com and by sending us your resume at recruiting@cbsltrans.com**
Location:
189 Power Blvd.
Reserve, LA 70084
189 Power Blvd.
Reserve, LA 70084
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