Customer Service Representative Job at The UPS Store #3340
The UPS Store #3340 Ellsworth, ME 04605
About us
The UPS Store #3340 is a small business in Ellsworth, ME. We are professional, fast-paced and rewarding.
We are a locally family run business, not to be confused with UPS . Individuals seeking a position in Customer Service should apply today. Our Customer Service Representatives are responsible for responding to customer as they come in or emails, evaluating customer concerns and providing solutions to complex issues. The ideal candidate will enjoy working in a dynamic environment while remaining professional when communicating with customers. The Candidate should have excellent communication skills, including the ability to understand different personality types, and should get along well with others in a positive, collaborative work environment. The Candidate should be about to lift 50lbs by themselves.
Saturdays are required on a rotating basis and we are always closed on Sunday's.
Responsibilities:
- Provide assistance to customers ast they come into the store.
- Answer customer questions.
- Provide exceptional customer service with a smile.
- Resolve customer problems.
- Acknowledge customer satisfaction.
- Achieve and exceed company standards.
- Use several pieces of office equipment with training.
- Use a tape measure properly
- Work as a team
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
- No experience needed
Shift:
- Rotating shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
Work Location: In person
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