United States, Georgia, Atlanta

Inflight Services

14-Nov-2022

Ref #: 18369

LinkedIn Tag: #LI-PS1

How you'll help us Keep Climbing (overview & key responsibilities)

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  Execute a positive hand off with flying crews and conduct galley audits during catering provisioning to mitigate missing item concerns/occurrences
• Support restock of hold items from a terminal access vantage to reduce dependencies on truck dispatches
• Serve as a product and mileage SME for ATL catering specifications with IFS and OBS
• Track, trend and provide targeted surprise & delight for MI-19 trends, destinations, and flight crews
• Support & Participate in Catering Specification Blitz at IFS Lounges for product, specification and change management communication and feedback
• Actively engage in Social Media/SkyHub postings and promotions, for ATL OBS Brand Building and Awareness
• Role requires constant motion, required to be actively moving and overseeing all aspects of the catering operation
• Position requires a customer service mentality to diffuse tense situations and effectively problem solve on the fly
• Must efficiently perform a variety of duties according to the functional work area assignment: however, under certain circumstances, personnel may be required to perform all functions
• Must be able to work well in a team environment
• Must be approachable and have strong interpersonal and presentation skills
• Must practice safety-conscious behaviors and comply with all COVID-19 safety precautions in all operational processes and procedures
• Attend/participate in daily team huddles
• Assembling of carts may be required periodically
• Building ATLAS drawers to catering specifications (catering and provision supplies)
• Must be able to lift and transport items weighing up to 40 pounds (similar weight to closing an aircraft door 40-60 pounds)
• Perform quality control functions prior to delivery onboard

Benefits and Perks to Help You Keep Climbing

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  Competitive salary, industry-leading prot sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health Benefits including medical, dental, vision, short/long term disability and life Benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• Must have and maintain a valid drivers license
• Must be able to obtain and hold an airport badge with a customs seal
• Be at least 18 years of age
• Pass an extensive post offer pre-employment background check, including finger printing and a criminal history record check required by federal law
• Pass a post offer pre-employment drug test
• Should have excellent oral and verbal communication skills and be able to comprehend detailed job instructions
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends and holidays
• Must successfully complete relevant training classes. Incremental training for additional responsibilities such as handling specialized processes, equipment and products can be required
• Able to work in various climates inside and outside
• Should project a professional image
• Must be able to drive and safely operate a catering truck, when required to dispatch aircraft
• Must be able to understand and identify Galley geography by aircraft type
• Embraces diverse people, thinking, and styles
• Consistently makes safety and security, of self and others, the priority
• Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

What will give you a competitive edge (preferred qualifications)

• Should have excellent verbal and written communication skills, organizational skills, team orientation and leadership abilities
• Quality Assurance experience highly preferred
• Strong computer skills preferred. Must become familiar with e-gate matrix systems, Delta's catering related technology system