Customer Service - Sales Service Representative Job at Oil-Dri Corporation of America
Position Summary:
This position is responsible for the processing and follow up of Domestic customer orders. The
position requires extensive follow-thru with operations and logistics to assure the timely delivery and accurate billing of customer orders. The position involves heavy customer interaction with high phone volume and computer usage.
Responsibilities:
Please Note :
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This position is responsible for the processing and follow up of Domestic customer orders. The
position requires extensive follow-thru with operations and logistics to assure the timely delivery and accurate billing of customer orders. The position involves heavy customer interaction with high phone volume and computer usage.
Responsibilities:
- Accurate and timely entry of customer orders
- Handle daily service and order activities.
- Work closely with plant schedulers and transportation group to securing on-time deliveries
- Play critical role in developing customer relationships and resolving customer issues
- Maintain master file information
- Invoice orders and complete month-end closing
- Entry of credits, debits, and sample order requests
- Perform other related duties as assigned
- Recording and reporting on ongoing issues
- Prioritizing tasks
- Maintaining standards
- Previous customer/sales service experience recommended
- Excellent interpersonal communication and phone skills
- Detail oriented with a high level of accuracy
- Organized
- Ability to work independently and on a team
- Able to handle multiple tasks with multiple interruptions
- Basic level of Word, Excel, and internet skills
- Familiarity with SAP, ERP, AS400 or similar environment desirable
- College degree required
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.