Customer Services Representative PT (0000) Job at Sun Tan City
Sun Tan City Elizabethtown, KY 42701
$12 an hour
E-Services Customer Service Representative Part Time
101 Magnet Drive - Elizabethtown, KY 42701
Job Summary:
No Experience Needed! On the job training provided! Flexible scheduling!
The E-Services Representative is responsible for handling incoming interactions from customers and salons dealing with a myriad of issues. They also are responsible for providing agent assistance, maintaining social media, and other additional administrative tasks.
- Pay: $12.00 PER HOUR
- BONUS, FREE TANNING & PRODUCT DISCOUNTS!
Additional Benefits:
- Daily Pay option!
- Special deals for friends & family members too!
- Free Beverages every day and Free Lunch provided each Wednesday.
- Relaxed Dress Code.
- Up To $125 in Wellness Purchases Reimbursement each year (after 90 days for approved item types )
- Up To $100 in Race Fees (5K, 10K etc) Reimbursement each year (after 90 days)
- Monetary Anniversary Awards for years in service at 1,3,5,7,10,15 years.
- Employment growth opportunities
- Fun environment with contests and incentives for performance.
- Wellness focused Facebook group that runs fun wellness challenges, games, and prizes!
- Exclusive discounts at outside retailers.
Essential Duties and Responsibilities:
- Basic Computer skills and knowledge.
- Provide excellent customer service by ensuring all your clients’ needs, both external and internal, are met and they are treated professionally.
- Ability to properly engage with all clients by building good relationships and understanding and meeting their needs as a client.
- Ability to make recommendations for products and services.
- Ability to maintain the minimum sales requirements.
- Ability to multi-task.
- Maintain Cleanliness of work area.
- Ability to work cohesively with a team in an upbeat and fast-paced call-center environment while upholding all company policies and procedures.
- Recognizes opportunities to offer enhanced services
- Ensures all social media inquiries are responded to within department threshold timelines.
- Ensures administrative duties are completed accurately and within department threshold timelines
- Provides ticket for every interaction.
- All other duties as assigned.
Qualifications and Requirements:
- Must have excellent customer service skills.
- Basic experience with outlook, word, and excel is a plus.
- Must have the ability to work in fast-paced environment.
- Experience in customer service and resolution of escalated issues a plus but not required.
- Strong verbal and written communication skills.
- Ability to adapt quickly to change.
Work Conditions and Physical Demands:
- Sitting for extended periods of time.
- Dexterity of hands and fingers to operate a computer keyboard, mouse, phone, and other computing equipment.
- Able to work in cubicle office setting and handle situations involving upset clients.
- The employee is occasionally required to stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch.
keywords: Open Interviews, call center, call-center, Hiring on the spot , Hiring Now , Flexible Schedule , Opportunity to Grow , Advancement Opportunities , Advancement Opportunity , Weekly Pay option
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