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Director of Patient Care Services Job at Coventry Hospice

Coventry Hospice Chino, CA 91710

This is a unique and exciting opportunity for a Director Patient Care Services to join our growing agency. The ideal candidate for this position has years of experience in geriatrics, an ability to connect with patients, staff and families, and a professional manner. The Director of Patient Care Services is responsible for helping patients feel welcome, overseeing the daily needs of patients, as well as helping to create an integral part of our organization.

Responsibilities:

  • Must meet state and federal requirements for the position
  • Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel
  • Provides guidance and counseling to coordinators, case managers, and Clinical Supervisors to assist them in continually improving all aspects of care services, provided through organization personnel
  • Assists Clinical Supervisors in managing clinical teams and planning
  • Provides direction to case managers and clinical teams related to patient care delivery
  • Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
  • Assists the Administrator in the preparation and administration of the organization’s budget
  • Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses
  • Evaluates performance of Clinical Supervisors and/or case managers
  • Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians
  • Hires, Evaluates, and terminates organization personnel
  • Conducts annual evaluations on clinicians, or more frequently if indicated
  • Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities
  • Assures proper maintenance of clinical records in compliance with local, state and federal laws
  • Responsible for the maintenance of adequate and appropriate inventory supplies and equipment fir the provision of patient services
  • Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated
  • Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel
  • Assists with the evaluation of organization performance via quality assurance and performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of care services provided through the organization
  • Develops, recommends, and administers organization policies and procedures
  • Assures compliance with all related local, state and federal laws, including licensure and certification or organization personnel and maintains compliance to Home Care standards
  • Stays informed about changes in the field of nursing and patient care; shares information with appropriate organization personnel
  • In the absence of the Administrator, the DPCS will become the acting Administrator and will be vested with authority to act in behalf of the Administrator
  • Other duties as assigned by the Administrator

Job Type: Full-time

Pay: $117,983.00 - $128,921.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Relocation assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Medical specialties:

  • Geriatrics

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Signing bonus
  • Tips

Ability to commute/relocate:

  • Chino, CA 91710: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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