Dispatcher 911 Job at Rutgers University
Position Details
Position Information
Recruitment/Posting Title
Dispatcher 911
Job Category
AFSCME 1761 (COLT)
Department
IPO-Rutgers Police-New Bruns.
Overview
Rutgers, The State University of New Jersey, is a leading national research university and the state of New Jersey’s preeminent, comprehensive public institution of higher education. Established in 1766 and celebrated a milestone 250th anniversary in 2016, the university is the eighth oldest higher education institution in the United States. More than 70,800 students and 27,000 faculty and staff learn, work, and serve the public at Rutgers locations across New Jersey and around the world.
Rutgers University–New Brunswick took root over 250 years ago. We are the state’s most comprehensive intellectual resource—the flagship campus of Rutgers, The State University of New Jersey, as designated by the Association of American Universities. We are the region’s most high-profile public research institution and a leading national research center with a global impact.
Rutgers University–New Brunswick took root over 250 years ago. We are the state’s most comprehensive intellectual resource—the flagship campus of Rutgers, The State University of New Jersey, as designated by the Association of American Universities. We are the region’s most high-profile public research institution and a leading national research center with a global impact.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Dispatcher 9-1-1 for the Police Department.
Among the key duties of this position are the following:
Among the key duties of this position are the following:
- Monitors, receives, and coordinates all communications with public safety field personnel from University Public Safety Headquarters, including emergency 9-1-1 calls and non-emergency phone calls.
- Handles both in-person and telephone inquiries from the public.
- Refers calls or dispatches assistance as appropriate.
- Provides medical pre-arrival instructions for calls received via 9-1-1.
- Monitors, updates, and maintains various departmental logs and lists.
Position Status
Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
FLSA
Nonexempt
Grade
15
Position Salary
Annual Minimum Salary
39086.410
Annual Mid Range Salary
46063.140
Annual Maximum Salary
53039.870
Standard Hours
40.00
Union Description
AFSCME - Local 1761 COLT
Payroll Designation
PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
PERS
Qualifications
Minimum Education and Experience
- Requires a high/vocational school diploma or equivalent, plus two years clerical experience.
- Must be a certified 9-1-1 operator or receive certification within 90 days of employment.
- Requires the ability to record and maintain data in computerized and non-computerized formats.
- Must be able to communicate effectively.
- Must have effective client service skills.
- Radio communications or dispatcher experience, and personal computer experience are preferred.
- In accordance with New Jersey State law, applicants must agree to undergo and authorize the university to conduct fingerprint, criminal history and/or child abuse record checks with various law enforcement agencies, including but not limited to: the Federal Bureau of Investigation, Identification Division and/or the New Jersey Division of State Police, Bureau of Identification.
- Applicants must also assume any costs incurred by the university associated with the background investigations whether required by statute or not.
- Must be able to work various shifts, including weekends and holidays; occasional overtime is required.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
Special Conditions
- Clean Driving Record
Posting Details
Posting Number
22ST3693
Posting Open Date
11/10/2022
Special Instructions to Applicants
Message to AFSCME Local 1761 (COLT) members ONLY: To apply, an application or resume must be submitted no later than 9:00 a.m. on Friday, 11/18/2022. Although AFSCME Local 1761 (COLT) members have priority consideration, outside applications are accepted as well.
Regional Campus
Rutgers University-New Brunswick
Home Location Campus
College Ave (RU-New Brunswick)
City
New Brunswick
State
NJ
Location Details
New Brunswick, NJ
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
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