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Dispatcher Job at Arcadia Ambulance

Arcadia Ambulance San Ramon, CA 94583

$18 - $19 an hour

About Us

Arcadia Ambulance believe in putting one thing above all else: Customer Satisfaction. We specialize in local and long distance BLS Emergency and Non-Emergency, Gurney, Wheelchair, Bariatric, and Ambulatory Services. We aim for the highest level of customer satisfaction. As a dispatcher you will coordinate various service requests from agencies and customers, maximize resource availability, dispatch field crews, facilitate information flow between field crews and dispatchers, billing and administrative staff, coordinate reimbursement programs with various payers and perform assigned clerical and billing functions.

  • Full time positions open for immediate hire
  • Schedule flexibility

Dispatcher Requirements:

  • candidates with prior ems dispatch experience preferred
  • should be familiar with bay area geography
  • ability to handle stressful situations calmly and professionally
  • should have reliable transportation to and from work
  • should be comfortable with CAD systems

Dispatcher Benefits:

  • medical, dental, vision
  • overtime and bonus as applicable
  • $18 - $19 per hour based on experience
  • growth opportunities within the company
  • positive work environment

Job Type: Full-time

Salary: $18 - $19.00 per hour

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

COVID-19 Precaution(s):

  • Remote interview process
  • Personal protective equipment provided or required
  • Temperature screenings
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

Job Duties:

  • Maintain contact with drivers throughout their shifts and address any routing issues they might have
  • Monitor road conditions, construction zones, and accidents in order to revise routes as needed
  • Answer calls from delivery drivers and relay any emergencies they have to the appropriate channels
  • Other duties as requested

Work Remotely

  • No

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends

COVID-19 considerations:
We mandate face masks for all staff and maintain social distancing in the office

Work Location: In person




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