Financial Experience Specialist Job at First Citizens National Bank
Position: Financial Experience Specialist (FES)
Department: Main Financial Center, 200 West Court Street Dyersburg TN
(Southern Heritage Bank – Division of FirstCNB)
Date Announced: November 2, 2022
Deadline for Receipt of Request Forms: January 9, 2023
Position Description: The Financial Experience Specialist (FES) serves in a dual-purpose role supporting both customer relationship development and transaction processing. The FES uses active listening skills to recognize customer needs for additional products or services while delivering outstanding service. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.
Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills.A minimum of two years CSA and/or CSR experience is preferred.
Working Conditions: Available to work Monday thru Friday 7:45 am to 5 pm. Full time status. Saturday rotation 9 a.m. to 12 p.m.
Application Procedure: Interested employees may obtain an Employment Opportunity Request Form from the Human Resources Office. Completed forms must be submitted to the Human Resources Office no later than 5:00 PM on 7/18/2022. All interested employees will be notified of the disposition of their requests.
EEO/AA/M/F/VETS/DISABILITY
First Citizens National Bank
“Employee Owned Community Bank”
Job Type: Full-time
Pay: $24,000.00 - $37,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cleveland, TN 37312: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Excel: 1 year (Preferred)
Work Location: One location
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