JOB DESCRIPTION

Job Title: Food Hall Supervisor

Department: Supervisor

Reports To: General Manager/Assistant General Manager

Supervises: FOH Staff

FLSA
Non-Exempt

JOB PURPOSE or JOB SUMMARY:
The Food Hall Supervisor oversees and coordinates the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, cleanliness and sanitation.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Assist with scheduling and other managerial duties as assigned.
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all the food hall tenants operate within Geronimo Hospitality standards.
• Achieve objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the food hall, employees and guests.
• Provide advice and suggestions to General Manager/Assistant General Manager as needed.
• Assist in hosting events and marketing initiatives
• All other duties as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

MINIMUM QUALIFICATIONS:

Education High school diploma or equivalent

Experience and/or Training

• High level of professionalism.
• Knowledge of service and food and beverage, generally involving at least 1 years of front-of-house operations and/or assistant management positions.
• Possess excellent basic math skills and have the ability to operate a POS system.
• Experience with event planning and/or marketing is a plus

PHYSICAL AND MENTAL DEMANDS:
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require occasional lifting of products weighing up to 50 pounds.

WORKING ENVIRONMENT:
This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

The work environment characteristics described here are representative of those individuals encounter while performing the essential functions of this position.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Indianapolis, IN 46202: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• management: 1 year (Preferred)

Work Location: One location

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