Front Desk Agent Job at Club Tahoe Resort
**Generous signing bonus depending on experience**
Established Timeshare Management Company is seeking a qualified applicant to serve as a full-time Guest Services Representative in Incline Village, Nevada.
Job Description:
Accommodates guests of the resort by performing the following duties.
Essential Duties and Responsibilities
Greet, register, and assign rooms to guests.
Issue room keys.
Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
Have knowledge of surrounding areas and activities.
Answer phones in a courteous manner (e.g. switchboard, house phones, etc.).
Check in/out guests according to set procedures in a courteous manner.
Book and confirm reservations.
Accurately receive and process monies according to set procedures (e.g. deposits, charges, banks).
Filing.
Dispatch maintenance and housekeeping requests.
Keep Resort Desk area in a neat and orderly manner.
Compile all daily report information.
Able to work flexible work schedules, which may include opening and closing.
Promotion and sale of resort merchandise.
Actively seek to successfully resolve any guest concerns.
Assist in the function and operation of resort activities.
Have knowledge of office machines (e.g. basic computer knowledge, copy machine, etc.).
Conduct scheduled activity events for owners and guests as directed by management.
Any other tasks as determined by management.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Signing bonus
Work Location: In person
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