Front Desk Agent Job at Staybridge Suites Wisconsin Dells - Lake Delton
Staybridge Suites Wisconsin Dells - Lake Delton Baraboo, WI 53913
Staybridge Suites Wisconsin Dells Lake Delton– We are a premier all suite hotel in Wisconsin Dells-Lake Delton that prides ourselves on serving our guests the highest quality customer service and accommodations. Our front desk agents are often the first encounter the guest has with the property so we are looking for energetic employees that enjoy interacting with people.
Responsibilities
- Manage Guest Reservations from first inquiry to guest check arrival.
- Handle all Guest requests, payments and information expeditiously and securely.
- Obtain knowledge of hotel, to ensure proper information is given to guest
- Understand and uphold the IHG promise of True Hospitality.
- Communicate with all departments in order to facilitate guest requests and needs.
- Verify that accurate room status information is correct.
- Resolve guest problems quickly, and efficiently.
- Perform other duties as requested by management.
Skills
- Planning
- Customer Service
- Quality Focus
- Results Driven
- Self-Motivated
- Professionalism
- Accounting
- Computer pms system operations
Del Boca Ventures LLC. provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Del Boca Ventures LLC. is an equal opportunity employer and supports the hiring of veterans.
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Baraboo, WI 53913: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Guest services: 1 year (Preferred)
- Front desk: 1 year (Preferred)
- Phone etiquette: 1 year (Preferred)
Work Location: One location
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