Front Desk Receptionist Job at Friendship Springs Veterinary Care
We are seeking an outgoing and friendly Receptionist to join our Veterinary Clinic team. Part time & full time positions , and we are seeking only those candidates who excel in customer service and are willing to work afternoons and weekends. Please limit calls to Monday thru Thursday. Salary negotiable and commensurate with experience.
Essential Duties and Responsibilities:
- Greet all visitors, clients, and patients to the clinic warmly.
- Answer the telephone in a professional manner, respond appropriately to inquiries, and take complete messages.
- Check in and out client/patient visits, clearly communicating invoicing and payment requirements.
- Perform clerical functions, including maintaining and filing accurate client and patient charts, completing end of day invoicing reconciliations, and assisting with some billing.
- Schedule and confirm appointments, and offer estimates for basic services.
- Pass on messages and important notices and/or respond in a timely fashion.
- Handle complaints or problems with positive professionalism.
- Multi-task and prioritize daily agenda in harmony with the doctor, staff, and clientele. Be able to adjust and adapt for ad hoc appointments or needs of the clinic as they arise in the day-to-day.
- Maintain medical record integrity with accuracy and attention to detail.
- Light cleaning duties for front of clinic, including readying exam rooms after each patient visit, and refreshing reception for the next day.
- Assist the Doctor and Veterinary Technicians when necessary with any administrative tasks.
Receptionist Requirements/Qualifications:
- Verbal and Written Communication
- Telephone Skills
- Detail Oriented
- Listening and Comprehension
- Strong Work Ethic
- Adaptable in a Busy Atmosphere
- Customer Service Excellence Focused
- Works Well With Others
- Prior Experience Helpful, but Not Needed
- High School Diploma/GED
- 18 Years or Older
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All employees are required to wear masks.
Ability to commute/relocate:
- Flowery Branch, GA 30542: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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