At Post Acute Analytics, we have developed a state-of-the-art solution for resolving healthcare’s biggest challenges and are on path to becoming the number one solution for managing healthcare spending while helping healthcare providers deliver the highest quality of care.

The Growth Operations Director plays a vital role in tracking, understanding, and communicating key metrics for the purpose of building efficient and agile sales and service organizations. This position reports to the Chief Growth Officer. If you’re a driver vs just a doer, motivated by helping clients meet their business goals and passionate about working with a company that is truly making a difference to benefit others, then this could be the right position for you.

What you’ll do

• Support the Sales and Client Partnerships team with process improvement, measurement, tracking and analytics relevant to their functional areas.
• Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
• Enhance the Sales and Client Partnerships team productivity by enabling the team to work smarter by simplifying processes.
• Create monthly content for executive presentations and board reporting.
• Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment.
• Own the end-to-end process of tracking the sales and expansion funnels and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
• Assist with on-boarding and training new sales and partner talent on SFDC.
• Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes.
• Maintain regular check-ins with CGO/VP-Sales / and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem solving.
• Maintain procurement and contract records.
• Keep track of customer information and sales records.
• Organizing, collecting sales orders in Sales Force
• Staying well informed about PAA product offerings and roadmap
• Assigning sales targets and other such duties to the Growth Team.

What you’ll need

• 3-5 years of experience in sales operations as a subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards.
• Healthcare startup to scale experience is key.
• Bachelor's degree required, technical or business-related field preferred.
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
• Advanced Excel skills with a strong understanding of SFDC, other CRM applications and email marketing strategies.
• Salesforce certification

What you’ll get

• Remote-first culture
• Flexible PTO policy
• Flexible schedules
• Competitive and robust benefits package
• 401K with matching

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