Guest Service Representative Job at Comfort Inn by Choice Hotels
We are looking for an out-going, friendly, people person to join our team at the Comfort Inn, Oakdale.
The Guest Service Representative. Accommodates guests in person as well as over the phone. Responsiblities include:
- Warmly greets guests in person and on the phone with a smile and a positive attitude.
- Answering phone calls and take accurate messages and properly processing wake-up calls.
- Registers and assigns rooms to guests and issues room keys.
- Answers inquiries pertaining to hotel services and shopping, dining, entertainment and travel directions going above and beyond to ensure guest satisfaction.
- Taking reservations accurately and maintaining the highest level of guest confidentiality.
- Uses sales techniques to sell the property, up-sell and upgrade guest reservations within approved guidelines.
- Monitors activities within the hotel including pool area and meeting room.
- Maintains a clean and organized work environment to display a positive image for guests.
Apply on-line or stop in for an application. Serious job seekers only. Shifts would be 2pm-10pm
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Evening shift
- Holidays
- Night shift
- Weekend availability
Application Question(s):
- How many hours a week do you want to work?
- What days and hours are you available to work?
Work Location: One location
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