POSITION SUMMARY

Provides clerical support to the healthcare team and is responsible to initiate, maintain, and disposition the medical record. Manages the desk area by answering phones, call lights, and directing patients and visitors. Completes provider orders in EMR, schedules appointments, and prepares discharge/transfer paperwork.

This position provides care for or assistance to patients of all ages, including newborns, pediatrics, adolescents, adults, and older adults.

POSITION QUALIFICATIONS

Education and Experience: High school diploma or general education (GED) degree; or one to three months related experience and/or training; or equivalent combination of education and experience. Through training and/or experience, must have knowledge of medical terminology and basic computer skills.

ESSENTIAL DUTIES & RESPONSIBILITIES

Maintains a neat, clean, and orderly nurse’s station.

Manages the desk area, directs traffic, answers patient call lights and informs nursing of patient requests.

Accurately processes physician orders and is proficient in the electronic medical record.

Assemble charts for new patients and files charts at time of discharge.

Obtain charts from Health Information Services as requested.

At the direction of the RN, assists in preparing information for patient transfers to other facilities, and completes required forms.

Updates forms, files new forms, and discards out of date forms.

Requisition supplies designated by nursing staff. Orders office supplies. Obtains needed supplies from storeroom as requested.

Schedule tests and makes appointments for lab, x-ray, PT, specialty clinic, etc.

Answer telephone and EMS Communications radio. Provides information or relays messages to patients and medical staff

Maintain effective communication with the nursing staff, employees from other departments and other health care facilities.

Works together with nursing team to complete/document TCM calls.

Why Choose Riverwood Healthcare Center?

Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor and Garrison. Come grow with us! Riverwood is expanding and building a state-of-the-art surgical center and new McGregor clinic with anticipated completion in 2024.

Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders including lakes, rivers, and streams including state parks, wildlife refuge, ATV and bike trails for all your outdoor recreational activities.

The work culture at Riverwood reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff is welcoming and supportive of one another. Our goal is to deliver healthcare from the heart to every patient every day.

Join our team in delivering outstanding patient care, from robotic-assisted, minimally invasive surgery to comprehensive specialty services and convenient primary care for all ages. For more information, visit www.riverwoodhealthcare.org

Riverwood is an equal opportunity employer

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