Help Desk Analyst Job at Neteffects
Job Title: Helpdesk Analyst
Pay rate: $35/hr
Duration of Assignment: ASAP – 08/30/2023
Work hours: 8:30am-4:30pm
Dress code: Business Casual
Parking/Cost: Royal Parking Structure
Location Los Angeles, CA Onsite
Job Description:
The Rossier School MIS department is looking for highly energetic, responsible, and working individuals to help support the School of Education's faculty, staff, and students in a professional dynamic environment. The Helpdesk Analysts role is to support for end users computer environments, class room technology, and distance learning tools. Experience supporting 1000+ end users in an enterprise level environment via desktop, remote, laptop, mobile devices, Cell phone support, Android, iPhone, Active Directory reset and access control, device support, such as printers, scanners and other ancillary devices, excellent telephone and desk-side skills, outstanding written and spoken communication skills. Between 3-6 years of experience in a helpdesk setting.
Must-Haves
Excellent customer service skills, strong desktop configuration skills (Windows / MacOS), Analytical thinking (Troubleshooting), Good enterprise networking technology skills, Professional
Nice to Have
Active Directory skills, Zoom, Training Skills, Documentation
inSync will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Type: Full-time
Pay: From $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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