Overview:

The Business Development Specialist is responsible for admissions and educating healthcare providers and the public about Gracia Hospice.

• Plans, develops, and implements marketing plan, upon approval of the Regional Director of Business Development.
• Plans and conducts community awareness activities which inform physicians, health care workers, and patients (current and prospective) of agency programs and capabilities.
• Conducts non-remunerative efforts to obtain new referrals from physicians, social workers, and hospital discharge planners.
• Prepares business development activity reports as directed by the Regional Director of Business Development.
• Performs pre-discharge hospital assessments, coordinates required treatment plan of care.
• Attends community business functions to gain exposure for the agency.
• Coordinates with the clinical team for in-service and educational training with referral sources
• Meets job related goals.
• Identifies self-learning needs and utilizes educational programs to assist in learning.
• Contributes to and participates in team and individual efforts to improve the quality of service.
• Speaks effectively before groups of customers and employees of the organization.
• Complies with Gracia to policies on attendance/punctuality.

COMMUNICATION SKILLS

Demonstrates service excellence through the following:

• Shows courtesy, compassion, and respect
• Communicates with all customers appropriately
• Contributes to teamwork and harmonious working relationships
• Supports and demonstrates continuous improvement of quality and service
• Shares ideas and suggestions
• Participates in projects
• Reports problems/unusual events appropriately
• Participates in problem solving
• Demonstrates behavior that promotes professionalism and self-development
• Participate sin educational programs and seminars
• Promotes professional environment, including emphasis on cleanliness and safety
• Displays professional appearance
• Promotes cost consciousness

PHYSICAL REQUIREMENTS

Visual/bearing ability sufficient to comprehend written and verbal communication. Must be able to work a minimum of eight (8) hours per day while standing, sitting, and using office equipment. Must be able to drive to and from marketing activities.

JOB PERFORMANCE

Demonstrates initiative and skills in planning and organizing work

• Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks.
• Completes work, care and documentation with accuracy and within agency time frames.
• Requires minimal supervision and is self-directed

PERSONAL/PROFESSIONAL DEVELOPMENT

Continuing education and personal/professional development responsibilities

• Maintains personal health status requirement in relation to job position
• Maintains professional licensure/certification (if applicable).
• Maintains current personnel file information and provides information to agency in timely manner.
• Sets own development challenges and volunteers to learn.
• Assists with orientation of new personnel.
• Adheres to agency infection control and safety policies, including education, reporting, and practice implementation specific to job position.
• Attends agency provided in-service programs to fulfill requirements of position and agency policies.

Exhibits adaptability, flexibility, self-control and maturity in work and behavior.

• Maintains stable performance and emotions when faced with opposition, pressure and/ or stressful conditions.
• Recognizes codependency issues in care giving roles and exercises caution in relationship to maintain objectivity.
• Develops work relationships that honor and respect others' strengths and abilities.

SERVICE EXCELLENCE

Service Excellence 50% of yearly evaluation

• Shows courtesy, compassion and respect.
• Communicates with all individuals appropriately, while maintaining confidentiality.
• Contributes to teamwork, and harmonious working relationships.
• Supports and demonstrates continuous improvement of quality and service.
• Shares ideas and suggestions.
• Participates in projects.
• Participates in problem solving.
• Reports problems, unusual events appropriately.
• Demonstrates behavior that promotes professionalism and self-development.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Business development: 1 year (Preferred)
• Sales: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: On the road

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